To tell if it's the fuser you can do a half way test, what you have to
do is print a document, and open the front door of the printer to stop
the print job half way through, you should see that half of the toner
is fused to the paper and half is just applied to the paper, if you see
the black lines on the fused side of the page its the fuser if you see it on the entire page it could be the etb or the cartridge.
possible fix:
This is a common issue with laser jet printer,
Try running
cleaning modes under the service menu on the printer, run 5 back to
back. if the issue is still showing, try using a different cartridge
and run the cleaning mode again. If you have an old cartridge even if
its close to being empty you can do an override on the printer to test
the cartridge:
1.press ok
2.use the arrows and navigate to the system set up menu
3. press ok
4. print quality
5. press ok
6. override out
7.press ok and again ok to set
This
could also be a build up of toner in the fuser assembly, and you may
have to adjust the fuser temperatures in the embedded web server. You
can print
a blank word document (20 pages) and see if you still see black dots,
if you do it is likely to be the fuser, set the driver and printer
settings to card stock or heavy in order to heat the fuser more than
the usual temp and print 30 blank pages this should resolve the issue.
if this does not there could be damage to the ETB or the fuser assembly
and servicing of the printer would be required.
take care,
Al
[email protected]
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