Toshiba Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

Toshiba e-Studio... | Answered Yesterday

You will find it on the Toshiba site.

Toshiba Office... | Answered on Jun 13, 2020

C447 Error - Heater lamp abnormality after abnormality judgment (temperature abnormality at ready status)

Power voltage Check if the power voltage is normal.(Is the voltage during the operation ±10% of the rated voltage?) Thermopiles • Check if the fuser belt center and side thermopiles (front, rear) are installed properly. • Check if the harnesses of the fuser belt center and side thermopiles (front, rear) are open circuited. Power supply unit and fuser unit • Is the fuser unit installed correctly? • Check if the heater lamp is broken. • Check if the connector of the heater lamp is disconnected. • Check if the thermostat is blown • Check if the connectors of the power supply unit are disconnected (power supply unit AC output connector CN408, CN409 and LGC I/F connector CN404 CN405). • Check if the power supply unit is abnormal. LGC board • Check if the connectors CN333, CN345 and CN361 are disconnected. • Check if the conductor pattern on the LGC board is short circuited or open circuited. Status counter After repairing the matter which caused the error [C411/C412], perform the following: • Turn ON the power while [0] and [8] are pressed simultaneously • Key in "2002", then press [START]. • Change the current status counter value "1 " or "2 " to "0", then press [OK] or [INTERRUPT] (to cancel [C411/C412]). • Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state.
5 Clear the status counter Change the current status counter value (08-2002) "3", "5", "6", "9", "19", "21", "22", "23", "24", "25", "27", "29" or "32" to "0" for [C44X], taking the same procedure as that for [C41X]. * The status counter value is as follows in the following cases. - The error occurred during warming-up: "3", "5" or "6" The error occurred after the equipment has become ready: "7". - The temperature detected by the fuser belt center thermopile is 220°C or higher, the temperature detected by the side thermopile is 230°C or higher or the temperature detected by the front thermopile is 250°C or higher: "9", "19", "21", "22", "23", "25", "27" or "29" - The error occurred during printing: "24" or "25". - The error occurred during energy saving: "27". - A paper jam occurred: "29".

Toshiba Office... | Answered on May 13, 2020

Toshiba e-Studio 356. Description: Power-ON jam: The paper is remaining on the paper transport path when power is turned ON. Remedy: 1 Open the cover of the unit/ area whose picture is blinking on the control panel. ... Yes Remove the paper.

Toshiba Office... | Answered on May 05, 2020

24/7 Customer Services
  1. Efficacious Solutions to Troubleshoot Toshiba Fax Error 0050: ...
  2. Solution 1: Allowing Fax Machine to Redial the Busy Number. ...
  3. Solution 2: Placing of a direct call at the Voice Line. ...
  4. Solution 3: Try sending the document as a PDF attachment to an email message.

Toshiba Office... | Answered on Mar 28, 2020

Toshiba Office... | Answered on Mar 23, 2020
Check to see if you can reset using the jumpers.

Toshiba... | Answered on Mar 20, 2020

Do you have firmware?
you have to update firmware using pc update tool.

Toshiba Office... | Answered on Mar 19, 2020

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Toshiba Office... | Answered on Mar 13, 2020

C970: High-voltage transformer abnormality - Leakage of the main charger is detected
Check if the main charger is installed securely
- Check if the spring of high-voltage supply contact point is deformed
- Check if the needle electrode is broken or the main charger grid is deformed
- Check if any foreign matter is on the needle electrode or main charger grid

Toshiba Office... | Answered on Mar 07, 2020

Here is the link for the Toshiba support site. You will need more specific model numbers and/or serial numbers than you gave in your question. I hope this helps you. Drivers Software Support Toshiba

Toshiba Office... | Answered on Mar 06, 2020

After update firmware got C270 error?

C270 can be caused by CIS unit, CIS harness, main board...

Toshiba Office... | Answered on Mar 05, 2020

search first here.

that was stop code in the windows BSOD right?
I means windows is corrupted
or HDD is bad, causing windows to be corrupted

running windows 10, just boot the PC 3 times and let the PC do the magic repair, but you never told the OS you run so...

Toshiba Office... | Answered on Feb 25, 2020

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