Are you scanning both black and white and color the same way? The ADF (automatic document feeder) uses a different scanning area than when you place the document on the scanning glass. If you open the scanner cover, look to the left of the main scanner glass to the narrow strip used for the ADF. Make sure this narrow strip is clean -- no ink or white-out or scratches. This can make your copies look dirty or smudged.
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I scanned both B&W and color no problem using the flat bed scanner and not the ADF.
I took my MP780 to a Canon repairer because it was smudging in one line down the page and he told me it had a moth caught in it and repaired it. I printed tonight and it's no better!!!!!!!!!!!!!! I'll ring him tomorrow, but if anyone can help I'd appreciate it. It's fine in colour, and it's smudging in one line down the page -hence the idea that there was a dead moth caught made sense!
prints one copy fine. request more than one copy and nothing happens
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