Canon Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

If there is no power then the main power supply SMPS unit is faulty. so check this out but iff there is power then as in most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts.

Manual below
http://gdlp01.c-wss.com/gds/7/0300000437/01/mx310_qsg_us_v1.pdf
Page 88 troubleshooting
Printer does not start

I have unplugged mine from the wall for about 15 minutes and some times that takes care of it.

My IT guru at the place I work found an AMAZINGLY SIMPLE SOLUTION. Remove the paper, then remove and replace the toner cartridge. Now put the paper back in, and you are ready to go. Our IT man rocks!

https://oip.manual.canon/USRMA-0058-zz-PS-enUV/contents/PS800_problem1356_listoferrorcodeswithoutmessages.html

you do not nee dto worried . just see a video tutorial on youtube and fix it. it would solve your problem. best laptops for real estate agents"}" data-sheets-userformat="{"2":5027,"3":{"1":0},"4":[null,2,14001853],"8":{"1":[{"1":2,"2":0,"5":{"1":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"10":2,"11":0,"12":0,"15":"Arial"}" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">best laptops for real estate agents

What is the machine make & model?

WPS Connection Method

1. Make sure that the printer is turned on. Press & hold the [Wi-Fi] button on the top of the printer until the alarm lamp flashes once.
2. Make sure that the lamp next to this button starts to flash blue and then go to your access point and press the [WPS] button within 2 minutes.

https://www.canon.co.uk/support/consumer_products/pixma_printer_wireless_connection_setup/mg3540_printer_wireless_connection_setup/

https://www.youtube.com/watch?v=-8gzyZyRU18

Generally, Canon printer error code 1402 occurs when the media type and paper size are not set correctly. Our Canon support company has emerged as one of the international online leaders as far as providing online solutions for common Canon printer Error and Code. We guarantee one hundred percent support to solve the problems related to Canon and our services so far are excellent providing one hundred percent solution to the problems of Canon. We also provide Canon support by remote access by seeking prior permission from the client. We provide technical support for Canon in specific time durations. We carry the global presence and have offices in UK, USA, and Canada. Call us for any technical help.
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Try to reset the printer by unplugging it and plugging it back in.

since this is a new install- first try and remove & re-seat BOOT ROM -then re start printer.
you may have to re-flash the BOOT ROM

if all fails- flash the machine to the latest system software. good luck

Hope this helps
With thanks to a canon tech 
Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

Merhaba,
make sure you download a copy f the latest driver and software for the printer form the Canon website and save them in a file titled "Canon" so you can easily find it again. Go into My Computer and open "printers". Click on the Canon and then "uninstall". This will remove it from your system. You will next need to go into "Programs" called Programs and Features in Win7. Highlight each Canon program one at a time and them select "remove". Reboot your computer and follow the installation instructions for your printer. In most cases, you will install the driver first, connect, and then turn "on" the printer. If everything looks ok, then begin installing the software. Reboot your PC and print a "Test Page" by going back into My Computer>Printer> select "canon" > properties> print test page If the page comes out ok, you're ready to go. If this doesn't work, call the Canon support telephone number for assistance. Good Luck
iyaksamlar

Service Mode Entry
1. Press the User Mode key. (Looks like a little man head. Some people call it the function or additional function key.)
2. Press 2 and 8 on the keypad at the same time.
3. Press the User Mode key on the control panel.
If done correctly the display will read
COPIER
FEEDER
SORTER
FAX
BOARD
Press the Copier Icon
Press the Function Icon
Press the Clear Icon
Press the Err Icon
To exit service mode : Press the Reset key twice to end service mode and return to the User screen

Solutions to Fix Canon Printer Error Code 5800

1. Solution 1:- Replace the Waste Ink Absorber. ...
2. Step 1:- Press the "Power" Button. ...
3. Step 2:- Press the "Stop/Reset" Button. ...
4. Step 3:- Move Into a Service Mode. ...
5. Step 4:- Press "Stop/Reset" Button. ...
6. Step 5:- Turn On Canon Printer. ...
7. Solution 2:- Enter Canon Printer In Service Mode.

https://www.canonprintersupport247.com/blog/fix-canon-printer-error-code-5800/

Sounds like a bad sensor on the machine. Call the company for warranty / service.

you can fix canon printer in error state by following steps:

1. Step 1: Fix Port issues. Windows 10 has some problems with the ports when it comes to printers. ...
2. Step 2: Reinstall the driver. Firstly, open the Device Manager by right-clicking on the Start menu. ...
3. Step 3: Manually update the driver. If the problem persists, you must go ahead and update the driver for your printer.

I've just had this same problem with my Sephy 740. Nothing helped until I disassembled the printer and realizing the small gear wheel (not visualized) at position in the red circle had loosened. Remounting the gear wheel on the shaft with a tiny drop of Blue Loctite and letting dry three hours, reassembling the printer and turning it on fixed the problem.

Issues or errors within the operating system might also cause printer offline issue. Users having offline printer issue are advised to clean the registry of the system, check integrity of the system files and also remove any malware infections using an updated antivirus program. Users must also stop the printer service active on the system and restart it as the issue might be because of errors. Removing the errors from the system would get the printer working without issues.

Try to press down on the sponge to get it to work again. It may be a waste toner issue, which generally is repaired at an authorized service center for canon by contacting 1-800-OK CANON or logging on to canonusa.com.

Good luck on this.

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