Kyocera Mita Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

1 step
Press the status key.
2 step
cleaning the hot roller therm-aster after reset
3 step
Press the status key.

Kyocera Mita... | Answered on Jul 20, 2020

reseat orignals on DP.

Kyocera Mita... | Answered on Mar 02, 2020

Do you mean you have internal finisher? Try to make any copy with staple it should comes out from there, if not you have to go to machine setting or copy setting , you do this by pressing menu buttom, and change the output paper to the internal finisher.

Let me know wat happen after.

I’m happy to help further over the phone at

Kyocera Mita... | Answered on Feb 25, 2020

Kyocera Mita... | Answered on Feb 11, 2020

It just means take all the pages out of the document feeder on top and put the whole complete document in again

Kyocera Mita... | Answered on Oct 30, 2019

Fuser unit Error code, you can try to reset, but if the code still there, you need to change the fuser unit.
This is the way to reset your fuser code;
On the panel press 1087 1087
this will take you to the service mode,(look into the screen)
now on the panel again press 163 and hit the start key.
Look in the screen, you will see execute, select execute by the arrow and hit the start key, the machine will turn off then on. or it will ask you to turn the main power off than on. this might fix your problem, if not! change the fuser.

I’m happy to help further over the phone at

Kyocera Mita... | Answered on Oct 27, 2019

You have not mentioned the model
This error code means that the dim is at fault or requires re-seating into the machine.

Kyocera Mita... | Answered on Oct 07, 2019

reset error via service mode 163.

Kyocera Mita... | Answered on Sep 06, 2019

problem for km 6030, optimizing performance

Kyocera Mita... | Answered on Jun 06, 2019

Check to make sure that their is no paper that is jammed in the paper draw. Also open the main panel where you would change the toner and pull out the little draw underneath the toner, I believe it is marked A2. Make sure that there is no paper there as well. Another place that paper will sometimes hide is in the left panel by the duplex system. Sometimes a little piece of paper gets left behind and this can cause the system to think there is still paper jammed in the machine. If all else fails try restarting the system. If you are still experiencing a problem than I would recommend you call your servicing dealer.

Hopes this helps.


Kyocera Mita... | Answered on May 28, 2019

  1. -0007. Add toner. Meaning. An error has occurred in the. machine

Kyocera Mita... | Answered on Apr 17, 2019

remove the flat wire in the scanner, then remove the railings from the scanner, clean the railings with a soft cloth, if you encounter the c3200 error it only means that the railings of the scanner is dirty, the scanner cannot move. i hope this will fix your problem..... if you have anymore questions regarding kyocera copiers dont hesitate to txt me or call me to this number +639081953003 or +639079941995

Kyocera Mita... | Answered on Mar 21, 2019

1087*2 then 251 and press start it will bring some digits then you clear

Kyocera Mita... | Answered on Mar 07, 2019

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