Major Paper Jam on Dell 5110
When working with any printer it's inevitable that you'll encounter a
paper jam. Below are the steps you'll want to follow when this occurs.
1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3.
Remove all paper trays and any paper that may be stuck between the tray
and the printer. If the stuck paper is visible manually remove it.*
4.
Open the printer door that allows you access to the printer ink
cartridges or toner and look for any stuck paper. If the stuck paper is
visible manually remove it.*
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again.
If
issue still persist and you see no paper that is stuck in the printer
it's likely your printer is experiencing another hardware issue and we
suggest contacting the printer manufacturer for additional assistance
and/or repair. *
To manually remove paper pull on the paper
with both hands being careful not to tear the paper while pulling it.
If you're unable to get to an edge of the paper that allows you to pull
it you may need to manually rotate the gears that feed the paper
through the printer. Preventing a printer paper jam As mentioned
earlier it is inevitable that you will encounter at least one paper jam
during the life of your printer.
However, if you're encountering
frequent paper jams following the below steps can help prevent paper
jams from occurring. * If your printer has a paper tray do not fill the
tray to capacity. If you're encountering frequent paper jams reduce the
amount of paper you place in the tray each time it is filled. * Make
sure you or the tray feeding the paper into the printer is aligned
properly and/or the slider used to hold the paper in place in the tray
is snug with the paper. Many printers have sliders that allow different
types and sizes of paper to be fed into the printer. If the slider is
not properly positioned it can cause paper jams. *
Use
standard office paper; folded paper, paper with labels, and specialty
paper such as hard bound paper can often cause paper jams. If you're
uncertain with what type of paper you should use with your printer your
printer documentation will list the types of paper compatible with your
printer. * Do not mix the types of paper you're feeding into the
printer at one time. If you need to change the type of paper or size of
paper being used removed any other paper currently in the printer
before inserting the new paper. * Examine the printer for any previous
stuck paper in the printer. Previous paper jams, torn paper, printing
labels or other foreign objects in the printer can cause reoccurring
printer jams.
I hope this information allows you to resolve this issue.
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