HP LaserJet - Recent Questions, Troubleshooting & Support

79 errors are often fatal. Your only hope is to get it back to READY, then update the firmware before it reverts back to 79 ERROR. The other option is to replace the formatter, but it would be about the same cost to replace the whole machine.

HP LaserJet 3030... • Answered 2 days ago

The Printer Installation Error 0x000003eb states that 'Unable to install the printer. Operation could not be completed ( error 0x00003eb). Before you start with the printer troubleshooting, one thing you need to check and make sure that your printer drivers are up to date. Method 1: Check and make sure Windows Installer Service is Running
  • Press the 'Windows + R' key together from your keyboard. Now, type 'service. msc' and click on the 'Enter' button.
  • After this, find theWindows Installer Service' in the displayed list. Once you find it, double click on it.
  • Check your Startup type. It needs to be set to the 'Automatic'. After that, click on the 'Start' button in case the service is not running already.
  • Hit the Apply button followed by 'Ok'.
  • Now, try to install your printer again.
Hopefully, the aforementioned steps will surely help you to get out of the 'unable to install printer error 0x00003eb Windows 10' situation. In case not, proceed to the next step: Method 2: Perform Clean Boot Important - You need to unplug the external devices from your computer and then try to install your printer. Sometimes the reason behind Printer Installation Error 0x000003eb is the third-party software conflicts with Microsoft Windows which causes a problem while working with Windows 10. To troubleshoot the problem, a user needs to perform a clean boot in their Windows 10 computer and diagnose the problem by following step-by-step guidelines. Once the user is done with the Clean Boot process, they can install the printer without any hassle and start printing the documents. Thanks Me later..! Video:

HP LaserJet... • Answered on Apr 14, 2021

79:xx Error- general firmware error- look at this fault the same way you look at windows blue screen of death - theres usually noting wrong apart from corrupt data in a print job- disconnect the printer from all network sources cycle the power with no network connection to clear fault then clear all print queues from the workstation (PC) before reconnecting network. also you might want to try a config page print test before reconnecting network.. if unfortunately the printer will not come to ready when the network has been removed, then the formatter is likely to be the cause .

HP Laserjet... • Answered on Apr 10, 2021

turn off the IPP protocol, and turn off Multicast IPV4

The 49.xxxx errors are indeed related to firmware and the formatter and can indicate faulty firmware or formatter... but are almost always triggered by some kind of communication that the machine doesn't know what to do with... thus generating an error.

Power fluctuations (not clean power), or random noise (RFI/static) transmitted on network or printer cables can also cause this problem. If your unit sits on a line of power that is shared with other devices (another printer/copier or a group of computers or a vending machine or cooler)... move it to a dedicated power outlet.

If it's caused by signals the machine is receiving, it can be tricky to correct.

HP LaserJet... • Answered on Apr 09, 2021

The HP Printer Error 49 is a connection error code. They can be hard to troubleshoot sometimes, But these failures can be a just substitute error that gets clear with a reboot or more hard errors that require a hardware replacement. Getting worried? Call our technical expertise our check these steps to know How to fix HP Printer Error 49. When you try and print a document with an HP printer you may receive the HP Printer Error 49. This is usually caused by a communications failure between the printer and the PC, or related file errors. If HP Printer Error 49 is not resolved, this might mean there's waste within the printer's inside. Check this Blog for a full solution or Call customer services. Facing Hp printer error 49. This Hp printer error 49 happens due to the failure of the printer driver software or due to a virus or malware invasion. We give online help for Any problem with HP printers. Follow Mentioned Blog for Solution


HP LaserJet 3055... • Answered on Mar 25, 2021

This has to do with the paper lifter for tray three. There could be any number of problems with the lifter or tray;

1. incorrect paper size - i.e. someone loaded letter in the tray that is mannually set to legal and didn't change the manual paper slider to letter or papers stuck in the tray,

2. manual paper lifter isn't working properly, motor spring could be broken or out of place,

3. the paper tray could be broken and you will need to replace the tray.

First check that the correct size paper is loaded properly in the tray and that there is no paper detritis stuck anywhere. If the tray has the correct paper and there is not paper detritis then swap tray 2 and 3, reboot the printer and see if the problem moves with the tray - it should become a 60.02 error. If this happens then it is a tray issue. If you still get a 60.03 error then it is a tray 3 lifter motor issue, here is a link that explains what needs to be done.


A lot of the time there is a loud pronounced clicking or banging also associated with the problem. The noise happens during the paper pathway test shortly after you turn the printer on and will display the 60.xx error code instead of the ready status.


HP LaserJet 4700... • Answered on Mar 15, 2021

in printer properties disable the power saving mode.

HP LaserJet... • Answered on Mar 13, 2021

Seems the wifi controller in the printer is fried. This worked for me.
Power on
Press Home button repeatedly while the unit is powering up.
When the menu appears hit these items quickly
1. Wireless Menu Icon (wifi icon)
2. Wireless Menu Button
3. Turn Wireless On/Off Button
4. Off Button

You have about 2.5 seconds to do this so it likely will take a few tries. When you have successfully disabled the wifi, the printer menues will work and the initializing sequence will finally complete.

You will have to hardwire the printer to an ethernet network or use some sort of wifi to ethernet adapter if you want to print over the network but the printer still works.

HP LaserJet... • Answered on Mar 08, 2021

Hi ,Ok , 1st - lets go to your control panel , and click on printer and devices ,see if your other printer is there , if not you need to add a printer , make sure your other printer is turned on , now is this a wireless printer or cable connection ?if it is wireless answer yes when ask , if not say cable , once the printer is added you should be able to share your printer ........let me know if this works , if not I will advise futher ..............Good luck Roy

HP LaserJet... • Answered on Mar 07, 2021

Good day.
Try this one,this might help. Go to Setup menu,that would be the wrench icon,then Tools>Energy saving mode>Turn off energy saving mode. Please tell me if this solved it.

HP LaserJet... • Answered on Mar 07, 2021

on the menu setup and then mover to usb opption. choose full usb (do not choose hight usb) now ii's ok!!!

HP LaserJet 3050... • Answered on Mar 07, 2021

remove scanner glass and use compressed air to blow out the scanner

HP LaserJet 3030... • Answered on Mar 06, 2021

Hi, Resetting the HP LaserJet Pro M1536dnf accomplishes the following:
  • Clears all data from the printer's memory (including unprinted data, downloaded fonts, and macros).
  • Stops any printing that is taking place and ejects the page.
  • Removes some error conditions.
  • Resets the printer to its factory default settings.
Reset Procedure:
  • Turn off the printer
  • Press and hold the Left arrow & Cancel while you turn on the printer
  • Once you see Permanent Storage Init you can release the buttons.
  • The printer should now start resetting.
Thanks, HP Printer Support

HP LaserJet... • Answered on Mar 06, 2021

This could be several things. But most are firmware related Unplug it from the network and power it off, then on. Does it come to ready? If it does there's a bad print job on someone's computer. Or less likely the network port is bad. Clear out all print jobs on the network then submit a new print job. If it prints, great, if it codes again, clear it and try from a different computer. if you're printing from a Mac can probably get away with updating firmware or changing the PPD for the printer. if its windows printing I would replace the formatter board. If you have one lying around you could try plugging in a jet direct card and seeing what it does, but I wouldn't order a jetdirect card, I'd replace the formatter.

HP LaserJet... • Answered on Mar 06, 2021

1 Turn the printer off and then on. 2 Reconnect the connector between the air-temperature sensor (the bar mounted across the main cooling fan on the left side of the printer) and the power supply. 3 Replace the air-temperature sensor. 4 Replace the power-supply assembly.

HP LaserJet... • Answered on Mar 06, 2021

Sir/Madam Solution one: Check the fax connections Use the following steps to check the physical connections, and then use the HP Fax Test Service.

Step one: Check the physical connections

  1. Disconnect the telephone cord from the HP fax product, and then examine the connector on the end of the cord. Make sure that the cord has only two wires. Figure 1: Two-wire telephone cord
  1. Four-wire telephone cordGraphic: Four-wire telephone cordIf the cord has four wires, replace it with a two-wire phone cord. If you must use a cord with four wires, use the converter that shipped with product. The converter allows a cord with four wires to work with a device that requires a cord with two wires.
  2. Connect one end of the telephone cord to the telephone jack, and then connect the other end of the cord to the port labeled 1-Line on the back of the HP fax product. Figure 3: Fax only
  1. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  2. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product. Figure 4: Fax and telephon
  3. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  4. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product. Figure 4: Fax and telephone
21343049-8db2-404b-a921-e7fa4f985989.gif 1 - Telephone jack 2 - Two-wire telephone cord to 1-Line 3 - Telephone If other devices need to use the same telephone jack, make sure that they are connected to the 2-Ext port on the back of the HP fax product. Figure 5: Fax with answering machine and telephone a97fe5c2-e32c-4ca0-aabd-68855faaf816.gif
  1. 1 - Telephone jack2 - Telephone cord from 2-Ext 3 - Optional telephone cord to telephone 4 - Optional telephone 5 - Answering machine 6 - Two-wire telephone cord to 1-Line
  2. Pick up the telephone receiver and listen for a dial tone. Make sure that you can dial out using the telephone keypad. If there is a dial tone and you can dial out using the telephone, the HP fax product is connected correctly to a working telephone cord and telephone jack. If there is no dial tone, check the configuration again and make sure that it is set up correctly.If You Still Having Hp Printer Problem Then Visit Official HP Printer Website On Below Link URL http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02263145
Or If You Still need HP Printer Online Help Then Follow Us On: HP Printer Support

HP LaserJet 3030... • Answered on Mar 05, 2021

Printer has a critical firmware error.
Turn printer off and then on. Press STOP to clear the print job from memory.
Turn it off and on again. Print something from a different application. If it works. Go back and try and print the failing document. If it fails again, that app is bad.

You might want to go to www.hp.com and download the latest firmware for you printer.

HP LaserJet... • Answered on Mar 05, 2021

Go to HP.COM to the drivers and support tab, search for your driver and download

HP LaserJet 1320... • Answered on Mar 04, 2021

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