20 Most Recent Zebra 105SL Thermal Label Printer Questions & Answers


"warning Ribbon In" error message

Had the same problem with a ZM400. As stated in the User manual (can be downloaded http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.html?FRRBarcodePrinters=6882), warning "Ribbon in" is usually caused by the wrong printing method (thermal direct instead of thermal transfer [which should be selected for ribbbons]). My error disappeared after choosing "thermal transfer" directly on the printer. For network printers this needs to be set by an admin in the network settings for the the printer to solve the problem permanently.
8/23/2022 6:03:16 PM • Zebra 105SL... • Answered on Aug 23, 2022

Zebra printer Zm400 - error condition

This solution is for the Zebra Xi II and the Zebra Xi III , so the wording may be different in different models, but here is the solution:

Press the SETUP button.

Scroll through until you see MEDIA AND RIBBON.

Press the CALIBRATE button.

It will say LOAD BACKING. At this point you must REMOVE the tags completely.


It will then say REMOVE RIBBON.

Just pull the ribbon to the side so that it does not block the ribbon sensor.

After pulling the ribbon away from the sensor,


Hit Continue.

It will now say CALIBRATING PLEASE WAIT It will then display RELOAD ALL

Reload the labels, making sure to position the end of one label and the beginning of the next label between the red optical sensor.

Then, while keeping the label in that position, move the ribbon back to the normal position, and close the print head. Then hit CONTINUE. It will then display MEDIA AND RIBBON CALIBRATE

It will calibrate automatically at this point.

Hit the SETUP button.

Hit the NEXT/SAVE button.

You are all done.

Note that this is the intermediate way of calibrating the unit; normally it is done with the CALIBRATE button at the bottom of the front panel. If both of the above do not work, read below (in blue) FIRST-if that doesn't do the trick, then you can do a "hard reset" by powering the unit down, holding the PAUSE and the FEED button at the same time, and while holding them down, turning back on the power. This should only be used as a last resort, however, because it resets everything to factory settings. (NOT a good thing!)

Please be advised that if the intermediate calibration does not correct the issue, then you should use a bottle of 92% rubbing alcohol/Isopropyl alcohol (you can buy at CVS or any pharmacy for less than 2 dollars) and cotton swabs to clean both the top sensor and the bottom sensor-make sure to turn off the power FIRST, and make sure to allow a minute or so for the alcohol to dry after doing the cleaning. The combination of cleaning the sensor and doing the intermediate calibration procedure is about 95% effective.I am passing this on from experience. The first time we got the 'ribbion out' error, we had to call the big service company in excess of 400.00 to come out. So when she did the above and had it runing in about 2 minutes, I asked the serice person to let me document the procedure. So you get the benefit without having to spend the big bucks!

11/6/2021 6:12:09 PM • Zebra 105SL... • Answered on Nov 06, 2021

Error condition ribbon out in ZM400

In the printer setting-

Change the Print Method from - "Tharmal Transfer to Direct Thermal" and save it permanently
11/6/2021 6:10:37 PM • Zebra 105SL... • Answered on Nov 06, 2021

Ribbon out

new or old ribbon?
6/30/2016 8:16:52 PM • Zebra 105SL... • Answered on Jun 30, 2016

I have a Zebra 105

Calibrate the printer from the setup menu.

You'll (1) Load the label backing with the ribbon (2) remove the ribbon - just shove it to the right, out of the way of the ribbon sensor (3) reload the label and ribbon.

The printer will run a number of labels out.
6/17/2016 2:35:59 PM • Zebra 105SL... • Answered on Jun 17, 2016

How can I get the web interface to this printer to come up?

Type the IP address of the printer in your web browser. If that is not working verify that you can ping the printer.
9/17/2015 3:47:57 PM • Zebra 105SL... • Answered on Sep 17, 2015

My 5" label is printing sideways on label and should be left to right. This is a New set up for this size.

Drivers have an entry in preferences/page setup where you can rotate the data on the page. Look for 'Oreintation' settings or 'Layout Settings' called 'Portrait' & 'Landscape'. Also the software being used to send the data will have settings in it to rotate the data, most likely. Look for Options or Edit in the software and see if there are any settings for rotate." Feel free to call us at 972-535-5555 for more help. www.emsbarcode.com Inventory Management Solutions By EMS Barcode
7/29/2015 3:20:21 PM • Zebra 105SL... • Answered on Jul 29, 2015

Zebra 105sl printer labels print too small

There are 3 different DPI Printheads for Zebra printers if you print a label set up for a 200 DPI Printhead on a printer with a 300 DPI Printhead installed it will be about 66% of the size.
2/26/2015 3:36:33 PM • Zebra 105SL... • Answered on Feb 26, 2015

HI, our Zebra 4m+ is

Full resin ribbons tend to require higher darkness settins on all thermal printers.
It could be a mismatch between label and ribbon. This would need to be looked by your supplier.
11/28/2014 5:49:38 PM • Zebra 105SL... • Answered on Nov 28, 2014
Not finding what you are looking for?
Zebra 105SL Thermal Label Printer Logo

264 questions posted

Ask a Question

Usually answered in minutes!

Top Zebra Office Equipment & Supplies Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers


Level 3 Expert

8093 Answers


Level 2 Expert

691 Answers

Are you a Zebra Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Zebra Office Equipment & Supplies

  • Zebra Office Equipment & Supplies

Most Popular Question

5 label printing sideways label left

  • Office Equipment & Supplies