20 Most Recent Brother HL 5140 Laser Printer Questions & Answers


My Brother HL-5740 Is jamming

You probably need to clean the paper pickup roller above the paper tray. A clean cloth dipped in diluted kitchen detergent and a couple of drops of alcohol, will clean the rubber rollers. Stroke the cleaning cloth firmly from side to side all the way around all the rollers. Also clean the paper separation shoe (rubber pad) at the front of the paper tray. The last thing is to make sure your paper is dry. Damp paper sticks together
7/30/2021 9:49:14 AM • Brother HL 5140... • Answered on Jul 30, 2021


Brother has the drivers and other software for the HL-5140 available for download here: https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=hl5140_all . Pick your OS to determine if the driver is available from Windows Update (Windows 8.1 and Windows 10) or as a package (XP). Note: the site doesn't include any third-party software that was on the CD. I did not see a link for ordering a replacement CD on the Brother support site. I hope the online drivers help you use the printer. Cindy Wells
4/20/2020 6:21:39 PM • Brother HL 5140... • Answered on Apr 20, 2020

The pages are printing off center.

A black section down one side of the page could be a couple of things. 1) The Corona Wire Cleaner (The sliding piece on top of the Drum Unit normally either Green or Blue) is not at it's correct rest spot which is where the arrow on the slider and the arrow on the drum unit meet. 2) There is something stuck on the drum or in the laser. Check that there is no scraps of paper caught up in the workings. Printing too far to one side can be caused by a misalignment of the laser. Turning the machine off for a few minutes may rectify the problem. Otherwise the paper is placed in the tray off-center. Make sure the paper uides on the tray are set snug on the paper. Hope that helps
3/11/2016 9:25:41 PM • Brother HL 5140... • Answered on Mar 11, 2016

I have a Brother HL-5140 Laser Printer and the Orange light comes on and when I go to the print queue to print something, it states the printer is offline, how can I get it back online?

Try installing the software package that comes with the printer. The software usually loads a helper app that pings the printer and keeps it online.
4/13/2015 1:20:12 AM • Brother HL 5140... • Answered on Apr 13, 2015

When press print, the status light flashing orange. It print for a while then the paper light flash yellow, then it stop. The printer print up to half a page the it stop. Check printer and turn pr

the flashing amber status light is normal indicating data going from computer to printer.the flashing paper light indicates a paper jam or out of paper. A sensor maybe not working properly or sticking. If your model number ends in a D check
7/17/2014 11:35:07 PM • Brother HL 5140... • Answered on Jul 17, 2014

Non stop paper jams

I had this same problem. I finally noticied that the problem occurred consistently on the right side of the paper feed. I discovered that a little part along the right side of my drum unit (just inside the paper feed area) had disconnected and was loose inside the drum unit itself. Once this little part was placed back into it's rightful place, VOILA! Problem solved! Hope this helps!
4/15/2014 3:40:40 PM • Brother HL 5140... • Answered on Apr 15, 2014

Status red

Be the first to answer 1/16/2014 7:55:32 AM • Brother HL 5140... • Posted on Jan 16, 2014Be the first to answer
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