I cannot get my printer/scanner to work...and I desperately need both functions for an overdue uni assignment! HEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLLLLLLLLLPMarilyn
As far as I've understand from your question i guess printer's not printing so we'll do the basic to make it up and running.....
Firstly uninstall the current driver software and if u have the disk of PRINTER'S DRIVER SOFTWARE use it to remove the driver completely and then clear the TEMP AND PREFETCH files.
Disconnect the printer's cable form the back of the computer and disconnect printer's power cable and turn it off.
Press and hold the printer's power button for 30 Seconds then release it.
Turn off your computer and then disconnect all the cables from the back of the computer.
Turn off computer.
Press and hold the computer's power button for 30 Seconds then release it.
Wait 2 minutes.
Hook up monitor, mouse, keyboard, internet connection and power cable and then restart your computer,.
Hook up printer's power cable and then turn it on.
hook up printer to the computer.
Click link below and download and install the latest printer driver..
http://support-in.canon-asia.com/contents/IN/EN/0900214704.html
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