Cant get the scanner to work - HP DeskJet F380 All-In-One Printer

You may never get it to work unless the scanner manufacturer releases a driver for windows 8. Go to the scanner's web site to see if one is available.

you need to reinstall the driver of the non working scanner.

Here is a link to the owner's manual:
http://www.uniden.com/pdf/BC340CRSom.pdf

Like me, so, you would need to go to the Adaptec.com website and find your computer or scanner and download for "Free", the latest SCSI Card driver, in order for you computer to recognise that you have a SCSI Card in your machine. Once you restart your machine, you will find that your scanner, should work perfectly.

Barbara Grey

I found an Windows XP driver here: http://www.mercury-pc.com/download_file.php?option=file&item_id=2870. The documentation for the Mercury KOB 1200cu+ scanner indicates support for Win 98se/Me/2000/XP. On a newer Windows OS, it may not work but you can try and see if a generic scanner driver installs when you plug it into the computer. If it is recognized, scan using Windows Fax and Scan (File, Import from Scanner) or Paint (Import from Camera or Scanner).

I hope this helps.

Cindy Wells

Try VueScan at http://www.hamrick.com/

follow the link and it will show how to use the scanner.
http://support.lexmark.com/perl/support/support.cgi
Mark

Try to reinstall your drivers from your printer/scanner installation disk, if that does not work go to the manufacture's website then download the latest update of drivers or software for your printer/scanner...this problem usually happens when you switch to VISTA....

http://www.divshare.com/download/9778381-5b3

Try this as I have re-worked the original software. Works on my UMAX 1220U scanner although I haven't proved the drivers for the other scanners. Iain

Update Drivers http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=116&modelid=12764#DownloadDetailAct
What Scanner software are you using?
Was it created to work with Vista?
Otherwise you could purchase, new scanner software such as Nuance ScanSoft OmniPage 16, right now you can get it with Paperport 11 added in for FREE.