Recently copying and printing have been very slow. Message "scanner bulb is warming up". Tonight we are unable to fax and lights are flashing and message in window says"scanner error... power on power off" ????
Thanks, Lee
I found this solution at HP website. It worked for me. Good luck!
A Scanner Bulb Error message is received as a result of the HP LaserJet 3300mfp series product scanner’s inability to find the home reference point.
SOLUTION:
Perform the following steps to walk the scan assembly from the home base and resolve the issue.
1. Remove and replace the power cord from the unit.
2. Wait approximately 35 seconds for the scanning assembly to “walk out" and then quickly remove the plug again.
3. Repeat steps 1 and 2, three to four times until the head moves approximately 1 inch away from its normal resting place.
4. Replace the plug and let the product fully finish the boot cycle.
354 views
Usually answered in minutes!
Same problem, thanks.
×