HP Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

Paper Jam or sticky solenoids. Open it up and remove the toner cartridge.


HP Office... | Answered 2 days ago

Plz Sir

Stape :: 1
Your Printer Cover Open Few Minitus

Stape :: 2
Plz Chek Your Printer Property .... And Delete Your Own Page

Stape :: 3 Plz Check Printer Property And Port Tab Chenge Selected Port


HP DesignJet... | Answered on Sep 16, 2020

1 Turn the printer off and then on.
2 Reconnect the connector between the air-temperature sensor (the bar mounted across the main cooling fan
on the left side of the printer) and the power supply.
3 Replace the air-temperature sensor.
4 Replace the power-supply assembly.

HP LaserJet... | Answered on Sep 15, 2020

I also faced the same problem. You can try the following steps to fix this issue:
- Check ink cartridge
- Reset your printer
- Clean print-heads
- Check the printer's color option
You can visit the following link to read these steps in detail:

HP Officejet Pro... | Answered on Sep 04, 2020


Generally, this is Hardware Failure Error on HP Printers. You may try few steps before considering it is Hardware Failure.

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
If you still get this error,

Remove the Cartridges and Printhead
( Printheads are that hold the cartridge and it has a latch on right side to loose to remove the Printhead, if you dont find a latch, your printer does not has Printhead. Generally, Printers with only 2 cartridges do not have Printheads and any printer beyond this with 4,5 or 6 cartridges have printheads. Sometimes the cartridges are on left side or printer and Printheads inside the printer after you open front access door or you will find cartridges and printhead both inside the printer if you open the front access door )

Clean the contacts ( Electrical or Golden contacts ) using lint free cloth. ( Cloth damped with few drops of water, squeezed properly )
Put the Printhead and Cartridges back and Turn off the printer and turn on.

If you have completed all the steps listed above and are still experiencing a problem, Service the product as it needs repair.

If your printer is In-Warranty, Contact HP Tech support - 1800-474-6838 and they should be able to replace it without charges.


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HP Photosmart... | Answered on Sep 03, 2020


I am assuming that you are using Vista. Based on your post/description:
1. the HP Compaq 6710b has no parallel port;
2. the HP LaserJet IIP Plus is only capable of either serial or parallel connection;
3. hence you're attempting a USB to Parallel interface;
4. the printer is installed in your notebook and is set to USB port;
5. from the printer a test print can be performed but not from the Printer Properties in your notebook;
6. all printing jobs initiated from the notebook results in an "Error".

With the above in mind, may I point/suggest that:
a. Windows Vista driver will only enable your HP LaserJet IIP Plus' basic functions to work. It is not 100% compatible;
b. alternately, you can try using the XP installation CD/drivers of the printer;
c. the compatibility issue may be compounded by the USB to parallel interface;
d. the USB to parallel interface may be hampered by a known Vista USB issue;
e. you can try patching/updating the Vista USB driver. Since this has been a recognized issue with Vista, Microsoft has posted a fix for this here or here.
f. verify that the printer does not display a 22 or 40 Error.

If the printing concern has not been rectified after completion of the above procedures, you may need to:
i. download and install HP Universal PostScript Print Driver; or
ii. consider using a wireless print server connected to the parallel port of the printer; or
iii.consider replacing your printer. Sorry.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

HP LaserJet IIp... | Answered on Sep 02, 2020

see hp's website for manuals and instructions on how to

HP Office... | Answered on Sep 01, 2020

this issue for
1 If this printer paper jam or any sensor in transfer unite or resistance unit displace or broken

HP LaserJet 1020... | Answered on Sep 01, 2020

Printer has a critical firmware error.
Turn printer off and then on. Press STOP to clear the print job from memory.
Turn it off and on again. Print something from a different application. If it works. Go back and try and print the failing document. If it fails again, that app is bad.

You might want to go to www.hp.com and download the latest firmware for you printer.

HP LaserJet... | Answered on Aug 28, 2020

This could be several things. But most are firmware related

Unplug it from the network and power it off, then on. Does it come to ready? If it does there's a bad print job on someone's computer. Or less likely the network port is bad. Clear out all print jobs on the network then submit a new print job. If it prints, great, if it codes again, clear it and try from a different computer.

if you're printing from a Mac can probably get away with updating firmware or changing the PPD for the printer.

if its windows printing I would replace the formatter board. If you have one lying around you could try plugging in a jet direct card and seeing what it does, but I wouldn't order a jetdirect card, I'd replace the formatter.

HP LaserJet... | Answered on Aug 28, 2020

Connect your 123.hp.com/envy5660 printer after the printer hardware setup before you print or scan from a computer through a wireless network. Install the HP printer software from a wireless network from a computer with Windows 7 or later.
  • If you want to connect the printer 123 HP Envy 5660 Setup to your wireless network, make sure you know the network name and password.
  • Connect your Windows computer to the wireless network and make sure the HP printer is compatible with the wireless
  • Obtain the network name (SSID) and network passphrase (WEP key or WPA). A broadband internet access is must be used. Make sure you have the USB cable provided along with the printer package.
  • Turn on your printer, router, and computer and make sure the computer is connected to the same wireless network you want the printer to connect to.
  • If you have connected any USB cable to the printer, disconnect it before you proceed with the software installation.
  • Follow the instructions to remove the USB installation if it was previously setup on your computer before you continue:
  • Search for the HP folder in the list of installed software programs, click the HP printer folder, and then click 123.hp.com/envy5660
  • Once the HP Printer Assistant software opens, click Utilities -> 123.hp.com/setup 5660 & Software Selection.
  • Continue to follow the prompts and click Convert a USB connected printer to wireless or Connect a new printer.
  • To complete the software installation, follow the on-screen instructions.
  • You can also run HP Print and Scan Doctor, an automated tool to connect the printer to your wireless network.
Connect your 123.hp.com/envy5660 printer to the wireless network using the built-in Wireless Setup Wizard to identify network name and entering the network password.
  • If the printer is not turned on, press the Power button to turn it on.
  • On printer's control panel, touch the Wireless icon to preview the Wireless Summary screen.
  • On the Wireless Summary screen, touch the Settings icon and then touch Wireless Settings.
  • Under the Wireless Settings menu from 123.hp.com/setup 5660, select Wireless Setup Wizard and follow the on-screen instructions to complete the setup.
Download the supportive 123.hp.com/envy5660 printer software from our website once the printer is connected to your wireless network.
  • Turn on your HP printer and eject any USB cable if connected to the printer.
  • Go to our website and navigate to the download page where you have to download the printer software manually.
  • Select your printer model when prompted and then, follow the on-screen instructions to reach the download page.
  • Next, to the full feature, click Download or click Basic Drivers.
How to solve HP Printer issues 5X Faster Answer is inside

HP Office... | Answered on Aug 27, 2020

If your printer speed is slow try reset it.
Resetting the printer can resolve some types of slow printing issues. Click the link for the steps on how to reset Hp printer

HP Office... | Answered on Aug 25, 2020

support from HP for this printer is found here:
HP ENVY 4500 All in One Printer series
When you want to see how to setup the wireless part, there are lots of youtube videos around, I choose this for you:
Connecting an envy printer to your wifi

HP Envy 4500... | Answered on Aug 25, 2020

Try updating the printer firmware and check if it helps. Reset the printer to clear certain error states by calibrating the scanner mechanism, and then check the power source to confirm the printer is getting enough power to operate the scanner. From:



HP Office... | Answered on Aug 24, 2020

HP Printers - 'Paper Jam' Error ' HP® Customer Support

This document troubleshoots how to clear different types of paper jams from error ... 5542, 5544, 5545, 5546, 5547, 5548, 5640, 5643, 5644, 5646, 5660, 5664, ...

Solved: HP Envy 5660 - Paper jam message - HP Support Forum ...

https://h30434.www3.hp.com/t5/Inkjet-Printing/HP...5660-Paper-jam.../td.../4673198 Nov 4, 2014 - 4 posts
Solved: Our HP Envy 5660 printer is 2 weeks old. It was purchased at an ... An error message popped up reporting a paper jam issue. Followed ...

help HP printer Envy 5660 Error "load photo paper in tray" - HP ...

https://h30434.www3.hp.com/t5/LaserJet...HP...5660...photo-paper-in/td.../5285421 Oct 5, 2015 - 2 posts
A new Envy 5660, can't get it to print 8x11" size, keeps error message, "load photo paper in tray", need to know how to set printer to print on regular size paper. ... I see you are trying to print to your HP Envy 5660 but you keep getting an 'Load photo paper in tray' error message.

HP ENVY 5640, DeskJet 5640 Printers - A 'Paper Jam' Message ...

https://support.hp.com/ca-en/document/c04759464 There are three different areas where paper might become jammed. Clear any jammed paper from one area, and then try to print again. If the error persists, ...

Paper Jam Or Tray Problem - Hp Envy 5660 Instruction Manual [Page ...

https://www.manualslib.com > ... > Instruction manual HP Envy 5660 Manual Online: Paper Jam Or Tray Problem. Paper has become jammed in the printer. Before you try to clear the jam, check the following: Make ...

Fixing a Paper Jam on the HP ENVY 5540 Printer - YouTube

? 14:06
May 17, 2016 - Uploaded by HP Printer Support
Learn how to clear a paper jam hp 5660 photo paper jam Google Search

HP Office... | Answered on Aug 24, 2020

Your HP printer may also encounter a glitch along the way. Notwithstanding having no problems for a long time, some printers go for a printing freeze thus causing the error 0x6100004a. You may also want to check your cartridge vents. If these contacts and vents are closed, it will trigger the error.

Method to resolve Hp Printer Error 0x6100004a:-

Method 1 - Review for Paper Jam.

Method 2 - Review Your Printer Status.

Method 3 - Reset Your Printer.

To Resolve this Error you can check this Blog.

Full Blog - Hp Printer Error 0x6100004a


HP Photosmart... | Answered on Aug 21, 2020

Locate the squeaking roller and spray the end with a little WD40

HP Office... | Answered on Aug 20, 2020

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