HP Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


My Hp laserjet 100 color mfp m175a keep on displaying cool down mode. how do i remove this setting?

HP LaserJet Pro... | Answered 10 hours ago


First, be sure all four toner cartridges are seated properly as is the transfer belt. Close the front panel, then the top panel, power-cycle the printer and try again. If that doesn't solve the issue, it sounds as if either the actuator for the front door switch is broken off (which is highly unlikely) or the door switch itself is out of position. Getting to the switch involves removing most of the panels just to get to it; not impossible, just involved and a LOT of screws, plus a small black spacer for the top-left panel hinge. If you have any kind of a warranty or maintenance agreement on the printer, DO NOT TRY THIS, you WILL void it!! You have to unplug the printer, remove the fuser from up top, then the top panel, lower the front panel and remove the transfer belt and keep it out of the way in a dark area. Remove the hinged rear panel at the rear bottom followed by the rear panel (which fits inside a side panel, something to remember when reassembling). Now the side panel. If the switch is out of position, reposition it. If it's broken, it will need to be replaced. Reassembly is in the EXACT opposite of disassembly. You may wish to forego this and get an HP authorized tech in to do this for you. Worst Case Scenario: the DC Controller board is bad. But that's also unlikely ... possible, but unlikely. Let me know how it turns out!

HP Office... | Answered 23 hours ago


go to start menu, choose printer & faxes, click the printer icon properties and find the printer resolution to adjust the dark printing capability

HP Office... | Answered 23 hours ago


HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller.

2. Defective laser scanner assembly.

HP LASER PRINTERS 2P, 2P+, 3P
1. Bad scanner motor.

2. bad dc controller.

HP LASER PRINTERS 3SI, 4SI, 4V
1. Faulty cable assembly.

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller.

HP LASER PRINTERS 4, 4+, 5
1. Faulty laser scanner cable.

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI
1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100
1. Temporary error. scanner rotation error.

2. Replace contact image sensor.

4. Replace laser scanner.

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS 1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller
HP LASER PRINTER 4500, 4550
1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.
HP LASER PRINTER 8500, 8550
1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000
1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller.

HP Office... | Answered 23 hours ago


1) Go to control panel->printer and faxes.
2) Right Click on the paused printer
3) Select resume printing.

HP Office... | Answered 24 hours ago


Are you using genuine HP cartridges?
According to HP, the two cartridges for your printer are the 564 and the 564XL. Either cartridge will work.
HP does not offer another size.

Take the black one out that's in there now and see what the Part # is... then do a search for it.

HP Office... | Answered 24 hours ago


Here is the link given to the user manual. that contains the optimum solution to your problem and maximum guidance.


http://www.devicemanuals.com/guide/All-in-One%20Products/HP/HP-PSC-950-All-in-One-Owners-Manual-==TVRFME56VTI=.html

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&prodClassId=-1&contentType=SupportManual&prodTypeId=18972&prodSeriesId=34579

HP Office... | Answered 24 hours ago


Hello Nj,

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Paper jams are was very common on HP printer model.

Here are few instructions on how to clear the paper jam on your printer.


How to Clear a Paper Jam on an HP Inkjet Printer 1. Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.
2. Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.
3. Look for paper through the opened back panel. Remove any paper you find jammed.
4. Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.
5. Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.
6. Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.
7. Close the front access panel. Make sure that it latches back into place.
8. Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Hope this helps.

HP Office... | Answered Yesterday


The DeskJet printers are notorious for this problem. When you turn the printer off and back on in the middle of a print job, it gets confused when it is back on and cannot interpret the print language when it resumes from the computer. Whenever this happens in the future, you need to delete the print job off your pc before turning the printer back on. If you have windows XP, click START, SETTINGS, PRINTERS&FAXES, then double-click on your printer icon. When the queue window comes up, right-click on the active print job, select DELETE, then reply YES to confirm. If you don't see the print job delete (it might take a minute or so), then you will have to stop/start your Windows print spooler. Go to START, SETTINGS, CONTROL PANEL. Double-click the ADMINISTRATIVE TOOLS icon. Double-click the SERVICES icon. Scroll down and locate PRINT SPOOLER. Right-click on it and select STOP. Wait about 10 seconds, then right-click on it again and select START. Close out of the SERVICES & CONTROL PANEL windows. Open your printer status window again and see if it is clear. Once it is clear, it will be safe to turn your printer back on. Hope this helps.

HP DeskJet 648c... | Answered 2 days ago


just follow these steps. i guarantee you that these is the answer of your problem

HP Office... | Answered 2 days ago


01. Please check in number of desktops or laptops it connected.
02. Give proper IP Address in the Desktop or Laptop where it has to be orignally installed.
03. Being a network printer, lot of desktop or laptop users might have printing job iniated.
04. Right click the printer properties which is available bottom right hand corner ikon and delete or cacel all printing jobs.
05. The original desktop or laptop where the IP Address created will be rebooted. System should be restarted.
06. Try to print now to close this solution.
07. Still the problem persits, kindy contact local HP Authorised printer service engineer to set right this issue.

Have a nice working day.

HP Office... | Answered 2 days ago


51.XY ERROR
alternates with To continue turn off then on
A printer error has occurred.
X Description:
2 laser
Y Description:
0 Black
1 Cyan
2 Yellow
3 Magenta

Your error then comes from the magenta laser.

The recommendations from the service manual are:
  1. If the message persists, turn the printer off and then on.
  2. Reseat DC controller connectors J1022, J1026, and J1027.
  3. Reseat laser/scanner unit connectors J101A, J101B, J5001A, J5001B, and J5020.
  4. Replace the laser/scanner unit as necessary.
  5. Replace the DC controller PCB as necessary.

HP Office... | Answered 2 days ago


If the machine is not too old and still supported by HP I suggest you go to their support site and download the trouble shooting software
HP print and scan doctor

https://support.hp.com/th-en/document/c03286146

HP Office... | Answered 3 days ago


Steps To Fix HP Printer is Displaying A 50.4 Error Message
  1. First thing you have to do is to cancel all the pending printing jobs in the queue.
  2. Now switch-off your printer and leave it for few seconds to cool it down.
  3. After cooling down the printer completely, the fuser failure error appears on the display screen.
https://www.hpprintersupportpro.com/blog/hp-printer-is-displaying-a-50-4-error-message/


https://www.laserprinterservices.com/hperrorcodes.html
HP Printer Error Codes HP Laser Printer Error Code 13.4 paper jam 50.1 Bad Low Voltage Power Supply 13.5 Paper jam in the fuser 50.2 Fuser Error 13.6 Paper jam in the fuser 50.5 Fuser Error 13.20 jam in the paper feed drive 50.9 Fuser Error

HP Office... | Answered 3 days ago


remove scanner glass and use compressed air to blow out the scanner

HP LaserJet 3030... | Answered on May 21, 2020


https://www.hpsupport365.com/blog/hp-printer-install-wizard/

Installing
an HP Printer in Windows Using a USB Cable
  1. Go to 123.hp.com, enter your printer model, and then follow the onscreen instructions to download your driver. ...
  2. Go to HP Customer Support - Software and Driver Downloads, enter your printer model, if prompted, and then confirm the operating system version is correct.
https://support.hp.com/us-en/document/c03521864

HP Office... | Answered on May 20, 2020


The printhead on a 6520 is not removable.

HP Photosmart... | Answered on May 19, 2020


If the error can be reproduced, use the following sections of this document:
  • Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Validating the firmware
  • Stack Trace Random error troubleshooting
  • Hardware troubleshooting (if applicable)
Power-cycle doesn't eliminate errorIf the error cannot be eliminated by a power-cycle, use the following sections of this document.
  • Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Hardware
Feature-specific errorThe error has been narrowed down to a specific feature.
  • Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Validating the firmware
  • Software, Sending, Faxing, and environmental troubleshooting
  • Stack Trace Random error troubleshooting

HP LaserJet... | Answered on May 19, 2020


this issue for
1 If this printer paper jam or any sensor in transfer unite or resistance unit displace or broken

HP LaserJet 1020... | Answered on May 19, 2020

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