Lexmark X4690 Wireless InkJet Printer Logo
Posted on Aug 24, 2011
Answered by a Fixya Expert

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Cannot Scan Document into my computer after doing the following: click scan; click download to computer; clicked OK; receive message Downloading Application; then receive message cannot retrieve application. I do not have a scan icon on my computer, What should I do to scan documents into my computer as a word document?

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  • Official Brand Answer 3,344 Answers
  • Posted on Sep 04, 2011
Anonymous
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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

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How do I scan into a PDF with MX922

Making an adjust to the IJ Scan Utility settings should fix this problem. Follow these steps:
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  2. Click the Settings... button in the bottom right of the window.
  3. Highlight Document Scan, to view the document scan settings.
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Save scanned document in pdf

Scan and create PDF documentYou need to install a PDF printer driver on your computerfirst. There are quite a few freeware PDF writer programs on the Internet youcan download one such as CutePDF.
From your computer SCAN your document then click on File - Print and select thePDF writer as the printer device. Then name and save the PDF file. To download Cutepdf PDF printer driver (freeware) click onthis link :-http://www.cutepdf.com/
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How do set up my lexmark pro901 to scan to my pc so that I can email the scans

Make sure the Lexmark Pinnacle Pro901 printer driver is installed on your computer. If you have the install disc that came with your printer, just insert it to your computer hard driver and follow the instructions on your computer screen. You can also the download the printer driver from the Lexmark website at http://bit.ly/d3ftso. Select your operating system > download > execute the file. Again, just follow the instructions on your computer screen.
Note: The install disc contains the Lexmark OCR scan software necessary for scanning documents for editing and saving them as PDF files. The downloaded driver does not contain the OCR software.
To scan to your computer using the printer operator panel:

1. From the home screen, navigate to Scan to Computer: Scan > Scan to Computer

2. Touch USB-Connected Computer or the name of a network computer. The local or network computer is the destination that will receive the scan. Wait until the printer has finished downloading a list of the scan applications available on the selected computer.

3. Select an application (in your case your email), and then touch Accept.

4. Select the color, resolution quality and the original image size. If necessary, touch Accept each time you make a selection.

5. Press the start button to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file.

To scan to your computer using the printer software (Lexmark Printer Home):

For Windows:


1. Click Start.

2. Click All Programs or Programs, and then select the printer program folder from the list.

3. Select Printer Home.

4. Choose your printer from the printer drop-down list.

5. Click Email, and then select Photo, Document or PDF.

Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears.

6. When the scan is finished, a new e-mail message is created with the scanned document automatically attached.

7. Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment.


For Mac:


1. From the Finder desktop, double-click the printer program folder.

2. Double-click the printer Center to open the All-In-One Center.

3. From the "What is being scanned?" menu on the main screen, select a document type.

4. From the "How will the scanned image be used?" menu, choose To be viewed on monitor/web page.

5. From the "Send scanned image to" menu, choose an application.

6. Click Scan.

7. Retrieve the scanned image from the application, and then send it through e-mail as an attachment.



I hope this information has been helpful.

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Im trying to scan a document so i can edit it.... but printer goes as far as" and then " unable to download application lists" downloading application lists " is message on printer and...

Try reading...

Update list of applications to send scans to

Make sure the printer is allowed past the firewall.

When scanning a document, the OCR Program needs to be installed.

Also try these tweaks.

Start, control panel, device manager.



Go to the USB Controller section and click the + sign.




Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.




Restart your computer.
--------------------------------------

Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Need more help, try posting at...

Dell Printers Forum


Rick

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How do I scan a document and send it to my computer

Since you didn't mention any specific, I am unable to give you the specific instructions. Well, I hope you've already installed the Hp Softwares/drivers to run your printer and it's feature. If so, please follow this LINK and follow the instructions. Click the name of the operating system/s to follow the instructions for the selected operating system, eg. click Windows XP if you have installed it on Windows xp computer and so on. Here's another LINK for instructions on how to scan without using Hp software.
Let me know if you need further help.
Good Luck.
Thanks for using FixYa.
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How do I scan a picture from my HP (Printer*Scanner*Copier on to my PC

Hi,

To scan a picture follow the following steps :

1. Click on start then click on All program
2. Click on the HP , and then click on HP Solution Center 3. If you want to scan a photo then Click the on-screen Scan Picture "button" in HP Solution Center.
If you want to scan a document without document then Click the on-screen Scan Document "button" in HP Solution Center.

4. Set the option to prompt for settings each time you scan, and then click OK
5. At last click on Scan.

and save your file.

Regards

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I did not receive a manual when I purchased my HP Officejet J4580 All-in-oe printer. I'm trying to scan a document that I need to send as an e-mail attachment. Is there a simple way to scan my document?...

Hi,

Download Manual from here:-
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=3645100&lc=en&cc=us&dlc=en&lang=en&cc=us

To scan a picture or document, follow these steps:
1) Load the item to scan

  1. Make sure that the product is connected to the computer.
  2. Turn the product on.
  3. Load the picture or document:
2) Scan the item
  1. Open HP Solution Center with one of the following methods:
    • Click Start , click All Programs , click the HP folder, and then click HP Solution Center
    • Double-click the HP Solution Center icon on your desktop.
  2. If you have more than one HP device installed, click the tab or icon for the product that you are using to scan.
  3. Use one of the following methods to start the scan:
    • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
    • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
    A screen displays to prompt for scan settings.If a settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:
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    2. For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
    3. Start the scan again.
  4. Read through the various options for the scan settings. Make selections for at least the following items:
    • Scan to: Select your scan destination from the drop-down list.
    • File Type: Select the file type from the drop-down list.
    • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
    • Show preview...: Select this check box if you want to see a preview before the actual scan.
  5. Click Scan . The preview screen might display, if you selected an option to show a preview. Use the options on the preview screen to make any desired adjustments before you complete the scan.
After the scan completes, it goes to the destination that you specified in the settings.

For more details visit this link:-http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01585107&cc=us&lc=en&dlc=en&product=3645100
Have a nice day...do not forget to rate the solution.
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Hi,

Windows Vista provides a basic set of scanning drivers, also referred to as Windows Image Aquisition (WIA) drivers, that you can use as an alternative to scan a document when you can not scan using the HP drivers.


Scanning with Windows Photo Gallery To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
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Scanning with Paint To scan a document using Paint in Windows Vista , follow these steps:
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Hi,

its like this, the OCR or the SOftware installed in your computer is limited. If you're trying to scan a document which has a picture or with text that uses different fonts like monotype, or those that are not usually being use for normal documents, usually it wouldnt detect and it become distorted. Anyways, here are the steps that i want you to follow.

1. Open solution center. (click start, go to all programs, go to HP, then click on SOLUTION CENTER). or you can see SOlution Center on your Desktop.
2. Click on Scan Documents, then the Scan documents setting will open. Change the settings to these.
* SCAN TO: Microsoft Word.
3. Then, hit scan.
4. After scanning, the folder My Scans will open automatically, just go ahead and open the scanned document.
5. From there, you can start editing the text.

..remember, the scan a document is limited, it will not read all types of fonts. if the document is using a "times new roman" or "arial" the scanned document appears to be almost the same with the original. But, if the scanned document contains pictures or stylish fonts, that would make the document distorted.

Please let me know if you still have clarifications.

Thank you.

adonscott


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