Lexmark X - Recent Questions, Troubleshooting & Support

0helpful
3answers

Paper jam

The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Finally, turn the printer upside down and carefully shake it for 10 to 20 seconds to see if something falls out of the paper feed path. Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print again.

Good Luck!!!!!
10/21/2022 11:38:25 AM • Lexmark X6170... • Answered on Oct 21, 2022
0helpful
2answers

My printer is saying idle. How do I fix it.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.

10/21/2022 6:46:20 AM • Lexmark X6170... • Answered on Oct 21, 2022
0helpful
2answers

I have a hardware error 0502

This error could be caused by dirt on the encoder strip or on the rod on which the cartridge carrier rides, the encoder strip is out of position or a faulty cartridge (one or both). First try cleaning the travel rod. Turn off the printer and unplug it. (I recommend unplugging the power cord from the printer and then from the wall outlet.) Open the front cover to access the ink cartridge area. With a tissue or paper towel, clean off the exposed section of the metal rod that the cartridge carrier runs on. Pinch the cartridge belt and slide the cartridge carrier over to the other side and clean the rest of the rod. Then slide the cartridge carrier back to the home position. (The tissue will end up covered with ink so be careful about getting ink everywhere.) Also be careful while doing this cleaning step to avoid bumping the clear encoder strip. If this strip is dislodged from the cartridge carrier, you will need to slide it back into position. This entails carefully pushing it down and then back up along the back to the cartridge carrier so that it fits in the slot in the carrier. Sometimes you need to also move it forward and back before moving it into the slot. Close the front cover and plug the printer back in. Then turn it on and see if the error persists.Next try cleaning the encoder strip (it is plastic). Use the same steps as above (turn off, unplug, and open front cover). Then move the cartridge carrier to the center (pinch the belt again) and remove the cartridges. Then move the cartridge carrier to the left.With a soft cloth clean the exposed section of the encoder strip, then move the cartridge carrier to the right and clean the rest of the strip. Get the encoder strip back into position if it is out of place. (See above for the details.) Replace the ink cartridges (after moving the carrier to the center again). Slide the cartridge carrier back to the right, close the printer cover and plug it in. Turn on the printer and see if the error persists.Work quickly - the cartridges should not be out of the printer for more than 30 minutes at a time.For pictures of the encoder strip, see http://support.lexmark.com/index?page=content&id=SO3370&actp=search&viewlocale=es_ES&userlocale=ES_ES&segment=SUPPORTproductCode%3D&productCode=LEXMARK_X6150&searchid=1284653009138 . Next try trouble-shooting the cartridges. Remove one cartridge at a time with the unit unplugged. Then plug it back in and turn it on. Press Copy, then press Options 10 times (or until you see Maintenance on the LCD screen). Press the Left arrow button once (it should read Self-test Page). Then press Select. The test page should print. Replace the first cartridge and repeat these steps with the second cartridge removed. Also do the self-test with both cartridges in place. Replace the cartridge(s) if the problem is with one of them. Contact Lexmark for repair if the printer is still under warranty and none of the above steps help. Otherwise, decide if a repair is worthwhile or if replacing the printer is a better option. (It's a minimum of $50 just for the service center to diagnose the problem plus the cost of shipping the printer.)I hope this helps. Cindy Wells
10/21/2022 6:40:16 AM • Lexmark X6170... • Answered on Oct 21, 2022
0helpful
2answers

The printer cannot communicate with the computer

it can be the complaint with a bad data cable. or the usb port of the system is not working / disabled.
10/21/2022 6:37:59 AM • Lexmark X6170... • Answered on Oct 21, 2022
0helpful
1answer

Printing too light and blurred

Here are the most common causes of a printed printing faded text or images: Low ink or toner levels. Toner sticking to the fuser roller or problems with the transfer roller. Low ink or toner density settings. Low or high humidity. Inkjet print head is clogged. Regards, Will
10/21/2022 6:30:57 AM • Lexmark X6170... • Answered on Oct 21, 2022
0helpful
2answers

Cartridge error 50C

www.lexmark.com/publications/pdfs/x6100/eng/ug.pdf
your printhead has a short look in pdf it instructs you on how to fix it. look closer to end of document for error codes
10/20/2022 9:50:32 AM • Lexmark X6170... • Answered on Oct 20, 2022
0helpful
3answers

Problem with printer error # 1203

Unplug your device and replug it after sometime. Now run Reginout scan and reset your machine. Hope it would help you. Thanks
10/18/2022 6:31:28 AM • Lexmark X2500... • Answered on Oct 18, 2022
0helpful
2answers

X6150 Copy problems

Had exactly the same problem. Solved by turning copier on, then unplugging it for 30 seconds..plug back in...Problem solved.
7/25/2022 10:42:29 PM • Lexmark X6150... • Answered on Jul 25, 2022
0helpful
3answers

I have been trying to install the software

Does your old equipment have a different operating system? If it does, you need to get the driver for your new system.

Try this page.
6/15/2022 4:29:40 PM • Lexmark X4270... • Answered on Jun 15, 2022
0helpful
2answers

I cant figure out how to enlarge a picture on my

scan the image and use photoshop or other image editing software to enlarge or reduce it
5/11/2022 3:51:45 AM • Lexmark X5070... • Answered on May 11, 2022
0helpful
1answer

I have a Lexmark X2470 and the light keeps blinking green what's wrong with it

What is the speed and pattern of the blinking light? If you see a slow blink, then the all-in-one is out of paper (or can't pick up the paper). Add paper and then press the power button. A fast blink indicates a paper jam in the printer. Try automatically ejecting the problem sheet by pressing and holding the power button while you pull the sheet from the paper exit tray. Otherwise, turn off the printer and then manually pull out the paper. Make sure that no ripped pieces remain in the paper route before turning the printer back on. If the pattern is blink, pause, blink, the printer cartridge carrier either is blocked or a cartridge is missing or improperly installed. Raise the scanner unit and remove anything blocking the cartridge carrier motion. Put in a new cartridge of the correct type (if needed) and make sure that it is properly seated. If needed, try resetting the printer by turning it off. Then disconnect the power cord from the wall outlet and then the printer. Reconnect the power cord after waiting a few minutes. See https://www.manualslib.com/manual/291580/Lexmark-X2470.html?page=60#manual and the following page for the troubleshooting guide. If the printer continues to blink, your printer may need service. If it's under warranty (usually one year), contact Lexmark. If it isn't, decide if the cost of repairs is worthwhile. I hope this helps. Cindy Wells
3/20/2022 12:09:10 PM • Lexmark X2470... • Answered on Mar 20, 2022
0helpful
3answers

Lexmark x5470 error code 1203

The 1203 error indicates either a communication problem between your cartridges and your printer or a short in one of the cartridges. Please follow the steps below to identify and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.

2/24/2022 10:55:30 AM • Lexmark X5470... • Answered on Feb 24, 2022
0helpful
1answer

Lexmark x340 gives load tray 1 plain letter msg

the tray that has the mystery sized paper in it ? are you using a4 sized paper ? look at the bottom of the tray for adjustable plastic sliders Are the sliders set on same size as paper size you are using ?
2/2/2022 9:00:48 AM • Lexmark X340n... • Answered on Feb 02, 2022
0helpful
1answer

How to setup lexmark x2670 wireless connection

hi How to connect wireless Lexmark printer?
  1. Click on Add a printer.
  2. Select "A Network Printer, or a printer attached to another computer."
  3. Select "Connect to a printer on the Internet or on a home or office network."
  4. Type in the printer IP address.
  5. Select Next.
  6. Select Manufacturer and Printer model.
  7. Click OK.
12/9/2021 4:38:57 PM • Lexmark X2670... • Answered on Dec 09, 2021
0helpful
2answers

Lexmark 3600-4600 printer.message says

defective cartdge , replace it
12/2/2021 7:33:46 PM • Lexmark X2500... • Answered on Dec 02, 2021
0helpful
2answers

Lexmark x5470 error- right cartridge incorrect

This happend to me you need to install new firmware for this trust me it works.

http://support.lexmark.com/index?page=answers&startover=y&locale=en&userlocale=EN_US&productCode=&segment=SUPPORT&question=firmware+5470# Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
12/2/2021 7:33:21 PM • Lexmark X5470... • Answered on Dec 02, 2021
0helpful
1answer

Lexmark x 1270 & x1290 printer won't print black after using re-filled cartridges.

hmmm...paperman..that's unusual to say the least..


12/2/2021 7:30:47 PM • Lexmark X1270... • Answered on Dec 02, 2021
0helpful
1answer

Lexmark all in one 4270 won't print in black

I know your problem. I just put in new cartridges and it will print the test page, but nothing else. Did you get an answer
12/2/2021 7:22:29 PM • Lexmark X4270... • Answered on Dec 02, 2021
0helpful
1answer

Lexmark x4650 says "print cartridge missing" but just replaced.

CLick on Start, printers and faxes, right click on your printer icon, click on properties.

There should be a tick box to allow you to reset the cartridges to new....
12/2/2021 7:22:26 PM • Lexmark X4650... • Answered on Dec 02, 2021
0helpful
2answers

Lexmark x342n

A 902 Service Engine Software error indicates a failure in the engine board software, power off clear print que on pc print driver then power up if problem persisits see this link

http://www.marketpoint.com/article.cfm?id=119
12/2/2021 7:22:23 PM • Lexmark X342n... • Answered on Dec 02, 2021
Not finding what you are looking for?

20,091 questions posted

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6554 Answers

Marvin
Marvin

Level 3 Expert

85241 Answers

Mehandi Husain ...

Level 3 Expert

1654 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Lexmark Office Equipment & Supplies

  • Forum

View Most Popular

  • Lexmark Office Equipment & Supplies
Loading...