Lexmark X - Recent Questions, Troubleshooting & Support

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I dont know how to change the ink cartridge on my lexmark?

For more detailed instructions on how to change/replace the ink cartridges in your Lexmark printer, please refer to the Lexmark X5650 User's Guide. Turn to page 111 - Maintaining Print Cartridges.I hope this information has been helpful.
4/27/2024 2:34:09 AM • Lexmark X5650... • Answered on Apr 27, 2024
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Carriage returns-why

It could be due to the cartridges or the encoder strip (transparent strip found behind the cartridge carrier) has gotten loose from its position. Please follow steps below to identify and fix the problem:

1. Open the printer cover and remove both the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

2. Check the encoder strip and make sure it is secured in its place.

3. Close the printer cover.

4. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

5. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.

6. If no error appears, reinsert the other cartridge. Close the printer cover.

7. Replace whichever cartridge is causing the error to appear with a new cartridge.

8. If no error appears, try to print a document again to verify that the problem is fixed.

Should the problem continue, please contact Lexmark Technical Support Center for further assistance.

1/24/2024 3:42:54 AM • Lexmark X5495... • Answered on Jan 24, 2024
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How do I change the

Please follow the steps below on how to replace ink cartridge on the Lexmark X5495 printer:
  1. Make sure the printer is on.
  2. Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  3. Press down on the cartridge carrier latch to raise the cartridge carrier lid.
  4. Remove the used print cartridge.
printmastert_73.jpg



Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:


1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

1/23/2024 6:43:36 AM • Lexmark X5470... • Answered on Jan 23, 2024
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How do i download software for x2670

  1. Visit the Lexmark Support Website: Go to the official Lexmark website at www.lexmark.com.
  2. Click on "Support" or "Support & Downloads": Look for the "Support" or "Support & Downloads" section on the website's homepage or in the main navigation menu.
  3. Search for the X2670 Printer: Enter "X2670" in the search bar or navigate to the printer's support page by selecting the appropriate model from the list of printers.
  4. Select Operating System: On the printer's support page, you will typically find a drop-down menu to select your operating system. Choose your operating system, such as Windows, Mac, or Linux.
  5. Download Software and Drivers: After selecting your operating system, you will see a list of available software and drivers for your Lexmark X2670 printer. This list may include drivers, firmware updates, and other software.
  6. Click on the Download Button: Locate the specific software or driver you need, such as the printer driver or any additional software, and click on the download button next to it.
  7. Follow Installation Instructions: Once the software or driver is downloaded, run the installer file and follow the on-screen instructions to install the software on your computer.
  8. Connect the Printer: During the installation process, you will be prompted to connect the Lexmark X2670 printer to your computer. Follow the instructions to complete the installation and establish the connection.
8/6/2023 1:33:17 PM • Lexmark X2670... • Answered on Aug 06, 2023
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How do i scan my printer to my computor

You need to install the printer with its software to your computer
2/2/2023 8:24:09 PM • Lexmark X7350... • Answered on Feb 02, 2023
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How do I get my Windows 7 laptop to add printer

Lexmark do not provide a driver for this printer for windows 7. The latest version is for XP only. http://support.lexmark.com/index?locale=EN&page=product&userlocale=EN_US&productCode=LEXMARK_X7350#1 You could use the XP as a printer server, i.e. it would interface to the printer, but accept documents from a Windows 7 laptop. This web page shows how to set up the XP printer as a network printer on the network as windows 7 resource. How can share printer on Windows 7 x64 with Windows XP x86
2/2/2023 8:24:05 PM • Lexmark X7350... • Answered on Feb 02, 2023
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My Lexmark printer won't recognize the new black cartridge.

eror code 3.369.03.2.25
1/31/2023 9:06:00 AM • Lexmark X7350... • Answered on Jan 31, 2023
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Installing lexmark 5150 to my home computer

go to driverguide.com take a small survey (dont buy anything) and register its free
1/31/2023 9:03:16 AM • Lexmark X5150... • Answered on Jan 31, 2023
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Paper jam

The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Finally, turn the printer upside down and carefully shake it for 10 to 20 seconds to see if something falls out of the paper feed path. Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print again.

Good Luck!!!!!
10/21/2022 11:38:25 AM • Lexmark X6170... • Answered on Oct 21, 2022
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My printer is saying idle. How do I fix it.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.

10/21/2022 6:46:20 AM • Lexmark X6170... • Answered on Oct 21, 2022
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I have a hardware error 0502

This error could be caused by dirt on the encoder strip or on the rod on which the cartridge carrier rides, the encoder strip is out of position or a faulty cartridge (one or both). First try cleaning the travel rod. Turn off the printer and unplug it. (I recommend unplugging the power cord from the printer and then from the wall outlet.) Open the front cover to access the ink cartridge area. With a tissue or paper towel, clean off the exposed section of the metal rod that the cartridge carrier runs on. Pinch the cartridge belt and slide the cartridge carrier over to the other side and clean the rest of the rod. Then slide the cartridge carrier back to the home position. (The tissue will end up covered with ink so be careful about getting ink everywhere.) Also be careful while doing this cleaning step to avoid bumping the clear encoder strip. If this strip is dislodged from the cartridge carrier, you will need to slide it back into position. This entails carefully pushing it down and then back up along the back to the cartridge carrier so that it fits in the slot in the carrier. Sometimes you need to also move it forward and back before moving it into the slot. Close the front cover and plug the printer back in. Then turn it on and see if the error persists.Next try cleaning the encoder strip (it is plastic). Use the same steps as above (turn off, unplug, and open front cover). Then move the cartridge carrier to the center (pinch the belt again) and remove the cartridges. Then move the cartridge carrier to the left.With a soft cloth clean the exposed section of the encoder strip, then move the cartridge carrier to the right and clean the rest of the strip. Get the encoder strip back into position if it is out of place. (See above for the details.) Replace the ink cartridges (after moving the carrier to the center again). Slide the cartridge carrier back to the right, close the printer cover and plug it in. Turn on the printer and see if the error persists.Work quickly - the cartridges should not be out of the printer for more than 30 minutes at a time.For pictures of the encoder strip, see http://support.lexmark.com/index?page=content&id=SO3370&actp=search&viewlocale=es_ES&userlocale=ES_ES&segment=SUPPORTproductCode%3D&productCode=LEXMARK_X6150&searchid=1284653009138 . Next try trouble-shooting the cartridges. Remove one cartridge at a time with the unit unplugged. Then plug it back in and turn it on. Press Copy, then press Options 10 times (or until you see Maintenance on the LCD screen). Press the Left arrow button once (it should read Self-test Page). Then press Select. The test page should print. Replace the first cartridge and repeat these steps with the second cartridge removed. Also do the self-test with both cartridges in place. Replace the cartridge(s) if the problem is with one of them. Contact Lexmark for repair if the printer is still under warranty and none of the above steps help. Otherwise, decide if a repair is worthwhile or if replacing the printer is a better option. (It's a minimum of $50 just for the service center to diagnose the problem plus the cost of shipping the printer.)I hope this helps. Cindy Wells
10/21/2022 6:40:16 AM • Lexmark X6170... • Answered on Oct 21, 2022
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The printer cannot communicate with the computer

it can be the complaint with a bad data cable. or the usb port of the system is not working / disabled.
10/21/2022 6:37:59 AM • Lexmark X6170... • Answered on Oct 21, 2022
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Cartridge error 50C

www.lexmark.com/publications/pdfs/x6100/eng/ug.pdf
your printhead has a short look in pdf it instructs you on how to fix it. look closer to end of document for error codes
10/20/2022 9:50:32 AM • Lexmark X6170... • Answered on Oct 20, 2022
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Problem with printer error # 1203

Unplug your device and replug it after sometime. Now run Reginout scan and reset your machine. Hope it would help you. Thanks
10/18/2022 6:31:28 AM • Lexmark X2500... • Answered on Oct 18, 2022
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X6150 Copy problems

Had exactly the same problem. Solved by turning copier on, then unplugging it for 30 seconds..plug back in...Problem solved.
7/25/2022 10:42:29 PM • Lexmark X6150... • Answered on Jul 25, 2022
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I have been trying to install the software

Does your old equipment have a different operating system? If it does, you need to get the driver for your new system.

Try this page.
6/15/2022 4:29:40 PM • Lexmark X4270... • Answered on Jun 15, 2022
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I cant figure out how to enlarge a picture on my

scan the image and use photoshop or other image editing software to enlarge or reduce it
5/11/2022 3:51:45 AM • Lexmark X5070... • Answered on May 11, 2022
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I have a Lexmark X2470 and the light keeps blinking green what's wrong with it

What is the speed and pattern of the blinking light? If you see a slow blink, then the all-in-one is out of paper (or can't pick up the paper). Add paper and then press the power button. A fast blink indicates a paper jam in the printer. Try automatically ejecting the problem sheet by pressing and holding the power button while you pull the sheet from the paper exit tray. Otherwise, turn off the printer and then manually pull out the paper. Make sure that no ripped pieces remain in the paper route before turning the printer back on. If the pattern is blink, pause, blink, the printer cartridge carrier either is blocked or a cartridge is missing or improperly installed. Raise the scanner unit and remove anything blocking the cartridge carrier motion. Put in a new cartridge of the correct type (if needed) and make sure that it is properly seated. If needed, try resetting the printer by turning it off. Then disconnect the power cord from the wall outlet and then the printer. Reconnect the power cord after waiting a few minutes. See https://www.manualslib.com/manual/291580/Lexmark-X2470.html?page=60#manual and the following page for the troubleshooting guide. If the printer continues to blink, your printer may need service. If it's under warranty (usually one year), contact Lexmark. If it isn't, decide if the cost of repairs is worthwhile. I hope this helps. Cindy Wells
3/20/2022 12:09:10 PM • Lexmark X2470... • Answered on Mar 20, 2022
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Lexmark x5470 error code 1203

The 1203 error indicates either a communication problem between your cartridges and your printer or a short in one of the cartridges. Please follow the steps below to identify and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.

2/24/2022 10:55:30 AM • Lexmark X5470... • Answered on Feb 24, 2022
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Lexmark x340 gives load tray 1 plain letter msg

the tray that has the mystery sized paper in it ? are you using a4 sized paper ? look at the bottom of the tray for adjustable plastic sliders Are the sliders set on same size as paper size you are using ?
2/2/2022 9:00:48 AM • Lexmark X340n... • Answered on Feb 02, 2022
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