Canon imageRUNNER 3300 All-In-One Laser Printer Logo
Posted on Aug 12, 2008
Answered by a Fixya Expert

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I can ping, but I can't print

I've hooked up our IR-3300 to our network and am able to successfully ping the IP address, but I can't print.
I've downloaded the correct driver and added the printer to my printer list (on Mac OSX). It seems to see it. It "connects" and the print queue even says "printing" but nothing happens.

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  • PESysMan Aug 12, 2008

    P.S. I'm also unable to get to the UI via any browser.

  • PESysMan Aug 12, 2008

    No.

  • PESysMan Aug 14, 2008

    For Mac OSX?

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  • Posted on Aug 12, 2008
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Do you set the paper size ??

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  • Posted on Jul 17, 2009
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Sounds like firmware is not correctly installed. Did you try installing a network kit yourself? You need to get a tech to upgrade firmware using SST. This should install onto the copier the RUI and PS/PCL so you can print.

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  • Posted on Aug 13, 2008
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Don't use pcl5 driver, use pcl6 driver it will print

Muthu, India

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