Brother Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

Question edited for clarity. Question moved from Misc category. Printers Print what they are told the print. The exception is those that scan and can scale by percentage. Sketchup has a great Community of its own. https://forums.sketchup.com/t/print-export-at-full-scale/221325 ..

I agree with another su=olution. The paper light was blinking on and off sugesting a paper jam. Paper had jammed in the back roller and displaced the small lever out of its slot.
Open rear cover, open paper guide by pulling it downwards so you can see the rollers, In the middle of the guide you will see a black lever about 25mm long to the right of this you will see a small slot. The guide will have been pushed to the left of this slot and the Plastic cam will be bowing toward the front of the printer (about 3mm). You need to pull the 25mm lever towards the rear of the printer and then slide the plastic cam to the right so the blade part of the cam slides into its correct slot. The blade is about half a mm thick and the slot is the same and is about 60mm to the right of the lever Use a torch to see it easier. This is a 2 minute job once you see what is wrong.
Hope we have helped someone out there fix a printer

1. Remove left cover (where the USB connection is located);
2. Remove big black gear with a spring on it (you may need to unscrew the PCB that partially covers it);
3. There is a clutch that sticks to the rubber pad behind this gear. You may put a piece of scotch tape towards to a rubber pad, so the plastic from clutch mechanism would'n stick anymore. http://www.phillycopiers.com/fix/hl-2040-2070-fix.jpg

Oleg Andrukh IT Specialist
PhillyCopiers.com 215 364 3774

Obsolete item.

Sounds like a print head issue, possibly a torn flexible cable. Here is some more information, unfortunately it is not in English. https://www.youtube.com/watch?v=7IOEGqB3AEo

The "Low Temperature" message may appear on the Brother machine's display if the machine detects a drop in the room temperature. To clear this message, only use the machine in an environment where the temperature is between 50 and 95 degrees Fahrenheit (10 and 35 degrees Celsius). After increasing the room temperature, allow the machine to warm up to room temperature. Try again later.

Have a read of the Brother list on their web site. https://support.brother.com/g/b/faqlist.aspx?c=us_ot&lang=en&prod=mfc8460n_all&tabid=2

Error 00 is not listed and may be a generic code for firmware or software issue. Ensure the machine has the correct driver for your OS.

If the message "Ink Empty" continues to appear on the display after replacing the ink cartridge, verify you are using a new genuine Brother ink cartridge and are not using refill ink. The Brother cartridge has a unique design that includes a sensor to determine ink levels.

The AT&T typewriters were made by Olivetti but it was a model not sold in the US so your chances are slim to none.DickyO

That would depend on what the machine and what the error is.

Here are a few methods to adjust the display brightness: Using the Setup Key: Press the Setup key. Use the arrow keys (usually labeled as Up and Down) to locate the "LCD Contrast" option. Press the OK key to select it. Adjust the contrast level using the arrow keys. Press OK or Enter to confirm your selection. Note that when the P-touch is shipped from the factory, the LCD display is covered with a protective sheet. Make sure to remove this sheet before using the device. Alternative Methods (depending on your model): For other Brother P-touch models, you can adjust the contrast using similar steps: Press the Cursor key to select the LCD Contrast option. Choose the desired contrast level (e.g., -2, -1, 0, +1, +2). Press OK to confirm your selection. Or, you can navigate through the menu: Press the Menu key. Select Adjustment and then choose LCD Contrast. Adjust the contrast level as needed. Backlight Brightness (if applicable): Some models allow you to adjust the backlight brightness: Press the All Settings key. Navigate to General Setup and select it. Choose LCD Settings and then select Backlight. Adjust the backlight to either Light, Medium, or Dark. Confirm your selection.

When replacing the toner cartridge, you MUST install a brand new, unused genuine Brother toner cartridge in order to reset the toner status. Swapping toner cartridges from one machine to another or installing a partially used toner cartridge may cause this problem. Brother machines control their image quality for the most suitable print quality by monitoring toner consumption. If you install a partially used toner cartridge, your Brother machine is unable to recognize toner consumption correctly which will cause this problem. Therefore, when you replace the toner cartridge, please use a brand new toner cartridge, not a partially used toner cartridge from another machine.

Question edited and translated to English. We are a North American website, we only speak English. You can't https://www.google.com/search?q=Brother+MFC-J1010DW+%22disable%22+print+report ..

Question edited for clarity. 985 or 895? Usually because the jam hasn't been cleared or the machine hasn't been reset. Remove the paper tray an open the cartridge bay. Open the rear paper door, check underneath. This machine has a lot of paper scraps in it. :>D

https://help.brother-usa.com/app/answers/detail/a_id/74629/~/error-2023---usb-communication-error "Error 2023 - USB Communication Error" This typically indicates a communication error between the Brother machine and the computer. 1. Turn off the Brother machine, wait 15 seconds and then turn the machine back on. 2. Attempt to scan again. - If you're able to scan, then the issue is resolved. - If you still receive the error, go to step 3. Warranty Calculator to check the status of your machine's warranty. If your machine is out of warranty, we offer a repair option. Please contact Customer Service for warranty or repair options. - If the USB port appears undamaged, go to step 5. step 8. here for instructions. 9. Download and reinstall the Scanner driver, which includes the DSmobileCapture software. Click here for instructions. Don't reinstall using the DVD. Instead download the latest version of the software from http://support.brother.com. 10. Attempt to scan again. - If you're able to scan, then the issue is resolved. - If you still receive the error, then the issue is likely caused by a software conflict. If you have another computer, try installing your machine on that computer and scanning. This will determine if there is a problem with this computer. If after troubleshooting you are still unable to scan, contact your computer manufacturer for additional support.

These errors are usually related to interference, static, or noise on your phone line. Here are some steps to troubleshoot and resolve the issue: Check for a dial tone: 1. Press the Hook button on your Brother Intellifax 2820 and listen for a dial tone. If there is no dial tone, press Hook again and proceed to step 2. If there is a dial tone, press Hook again and move to step 4. 2. Verify telephone cord/line connection: Ensure that your telephone cord/line is correctly connected to the port labeled LINE on your machine (located on the lower left side). If the cord is already in the LINE port, proceed to step 3. If it's connected to EXT, remove it from there and connect it to the LINE port. Press Hook and check for a dial tone. If still no dial tone, proceed to step 3. If there's a dial tone now, move to step 4. 3. Test with a known working telephone: Disconnect the telephone cord/line from the LINE port on your machine. Connect it to a known working telephone and test for a dial tone. If there's no dial tone, the issue is related to the telephone line or wall jack. Contact your telephone service provider. If there's a dial tone, reconnect the cord/line to the LINE port on your machine. Press Hook and check for a dial tone. If still no dial tone, consider warranty and service options. If there's a dial tone, proceed to step 4. 4. Remove splitters or other devices: Check if you have any splitters, commshare devices, credit card machines, or power strips connected to your machine or the telephone wall jack. If yes, remove them for testing purposes. After removing any devices, continue to step 5. 5. Adjust Compatibility settings: Press Menu/Set. Navigate to Miscellaneous > Compatibility. Choose Basic (for VoIP). Press Menu/Set and then Stop/Exit. 6. Send a fax: Insert the document face down in the Automatic Document Feeder (ADF). Adjust paper guides to fit the width of your document. Enter the fax number using the dial pad. Press Fax Start. Remember that testing the Brother machine on a different, known-working telephone line can help determine if the issue is related to the machine or the telephone line. If the problem persists, consider contacting Brother Customer Service for further assistance. If you feel the need to seek another machine, assess the features you need and your budget. Here are possibilities: here are some reputable brands and their models to consider: Epson WorkForce WF-2750DWF: This all-in-one printer and fax machine offers economical ink usage and a convenient LCD screen. Features: Print, copy, scan, and fax. Scan resolution: 1200 x 2400 dpi. Dimensions: 16.73 x 14.17 x 9.06 inches. Weight: 14.55 lb. It's a budget-friendly choice for home and office use. Brother MFC-L6800DWT: A high-speed monochrome laser fax machine with additional features like printing and scanning. Ideal for small offices. Check out its performance and ease of setup. Canon TR8620: A multifunctional all-in-one printer, copier, and fax machine. Offers versatility and functionality for various tasks. Consider it if you need a reliable fax solution

This is a problem with envelopes because they are in two layers and the layers separate as they go through the rollers and smears the freshly sprayed ink.Sometimes is can be fixed by using the straight bypass routing through the printer.Or using a different, better quality envelope with a rectangular flap as opposed to triangular.Or better still print the address on Avery LabelsI have an inkjet colour printer as well as an HP P2015D Laser printer, and I use the HP for envelopes as it is dry toner...