If the jammed paper is removed and still show paper jam it means tiny piece of paper is left over in the printer you can use a low pressure vaccum or blower to remove the paper piece before using the blower remove the toner and remove the power plug and the usb connector after cleaning conect the power then the usb then power up printer then in computer click the printer icon in the task bar and remove all the contents then click start settings printer and make your printer default printer right click the default printer and click properties in printer properties click print a test page
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