Canon FAX-JX200 Logo
Anonymous Posted on Aug 04, 2008

FAX JX500 Hi I want to set the answering machine to answer after 8 or 9 rings is this possible because what ever i do it continues to answer at 5 rings?? thanks mary

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Aug 28, 2012
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jun 28, 2011
Answers
1
Questions
1
Helped
336
Points
1

For the most part fax machines don't have 8 or 9 ring pick-up for answer machine feature. the calls tend to drop off or the fax will pick up if not carefully programmed. sharing a fax, phone and answering is the trickiest feature to program

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Legend:

An expert who has written 200 answers of more than 400 characters.

  • Expert 359 Answers
  • Posted on Aug 04, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Legend:

An expert who has written 200 answers of more than 400 characters.

Joined: Apr 14, 2008
Answers
359
Questions
2
Helped
128812
Points
672

Mary:

Given that the last question I responded to for you related to a Fax JX200 - and this to a JX500 - I am not certain which model you are actually asking about. The information that follows relates to the JX500. Further, if you need information in this regard on the prior post in order to feel that the previous response was a FixYa level response, please let me know. I responded based on the information you provided...

Based on the fact that you are getting a constant 5-ring situation, it appears that the machine is in TAM (tel-ans mach) mode. The purpose of 5 falls into remote recovery of messages - toll saver results in the phone answering after 2 rings if there are messages to retrieve, and 5 if there are not. This is done to prevent long-distance charges if there are no messages.

Two ways to accomplish an 8-9 ring objective. (1) Place the machine in manual mode, which means answering every call and sending faxes to the machine. Additionally, a "fail-safe" on this mode is that it will switch to TAM/automatically answer (if there is a recorded greeting message) after 15 rings - below. (2) The incoming ring - ring count - can be set (under Fax/Tel Auto) to ring 10 to 60 seconds before the fax picks up. (3) Alternatively, the Incoming Ring ring count can be set to have the fax ring 2 to 30 times, depending on the country specific parameters.

Re TAM: When the fax is set to <MANUAL MODE> and <MAN/AUTO SWITCH> has been set to <OFF>, TAM MODE will be activated if the fax rings 15 times and the call is not answered (only when an outgoing message has been recorded). When the call is disconnected, the fax returns to <MANUAL MODE>.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding your specific needs, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My hp 1040 will not pick up fax after the fifth ring answering machine picks after forth ring can't tell the between phone call or a fax used to before changed date on answering machine fax quite working

Set rings to answer
You can select the number of rings that will occur before the fax answers an incoming call. If you are using your machine as both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to answer.
TIP: HP 1050 Fax: The Toll Saver function for the Digital Message Center interacts with Rings to Answer. See Toll Saver on page 40. If you have the HP 1050 Fax and have Toll Saver turned on, set the Rings to Answer to 2.
1. Press Menu repeatedly until BASIC FAX displays and press Start/Enter.
Rings to Answer will display.
2. Press Start/Enter.
3. Enter the number of rings you want (2-7) and press Start/Enter.
The HP Fax rings the set number of times and then answers. It then produces a different sounding ring to alert you to which type of call is incoming.
• The additional ring may occur once for a fax call
• The additional ring occurs 5 times for a voice call. After the 5 additional rings, the answering machine will answer.
0helpful
3answers

Can't send or recive Faxes

Try resetting the machine to it's defualt settings.
0helpful
2answers

Sharp plain paper ink jet fax ux-b750

to stop the fax automatically switching to fax mode you have to set it to manual to recieve calls and dissable the fax,there should be an auto/fax and call mode, therefore when someone calls it will go to your voicemail, but that means that you will not be able to recieve a fax. Normally auto mode, will first try the fax, if no fax is recognised it will switch to normal line ringer, then if no answer it should go to your voicemail if unanswered.
0helpful
2answers

IT WILL RING BUT GOES TO ANSWERING MACHINE DOES NOT RECEIVE FAX

>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass
>then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone?
>let me assume you only have one number for fax and phone..
>check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack.
>next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax.
>also check if auto answer is on in your fax
>you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings
>also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.
0helpful
1answer

I can't figure out how to set up my fax machine so it won't mess up my phone and answering machine either.

Telephone wire goes to fax, out to answer machine, Important to set fax on answer machine mode and set the ring count to pick up AFTER the telephone answer machine. Set fax ring count to 5 rings, and answering machine to 3 or 4. When some one calls answer machine or you pick up first, then if no one will leave a msg. fax tones are different than voice tones, they are called CNG tones. Most new fax machine will sense this and if a fax will go to fax only. Ring count is the key. Also you could set fax up for maual mode and would not jump to anser machine or fax till you want.....good luck
0helpful
1answer

How do I set up my X7170 to receive a FAX?

Link
Receiving a fax You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.
Automatically Recommended for a dedicated fax line
Your All-In-One automatically accepts incoming faxes using the automatic answering mode. When the Auto Answer light is on, the All-In-One receives a fax after the specified number of rings set in the Options menu.
To set a number of rings for the automatic answering mode:
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When the number of rings that you set is detected, the All-In-One automatically receives your fax.
Manually Recommended for a shared fax and telephone line
You can choose which incoming faxes to accept by setting your All-In-One to manual answering mode.
  1. Make sure the All-In-One Auto Answer light is off.
  2. Press *9* on the telephone after you answer the telephone and hear fax tones.
  3. Hang up the telephone.
The All-In-One receives your fax.
Answering machine Recommended for a shared fax and telephone line
To receive a fax with an answering machine connected to your All-In-One, set the answering machine to answer incoming calls before the All-In-One does. For example, if you set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + until After 5 rings appears.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When a ring is detected, the answering machine picks up the call.
  • If a fax is detected, the All-In-One receives the fax and disconnects the answering machine.
  • If not, the answering machine completes the call.
Note: You must set up the equipment as shown in connecting to an answering machine.


0helpful
1answer

Auto-answer issue: fax beeps on line when voicecall received

Try changing the receive mode from automatic to FAX ONLY and set the number of fax rings higher. You should be able to receive phone calls and if you are not answering your phone it will automatically receive a fax.
0helpful
1answer

Fax answer machine

FAX RECEPTION THROUGH AN ANSWERING MACHINE:
This mode is recommended for a shared fax and telephone line.
To receive a fax if your All-In-One is connected to an answering machine:
On the control panel, press Fax.
Set the answering machine to answer incoming calls before the All-In-One does. For example, if you have set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
To change this setting on the All-In-One:
Press Options until Number of rings appears.
Press the right arrow (+) until After 5 rings appears.
Press Select.
Make sure the Auto Answer light on the All-In-One is on. When a ring is detected, the answering machine picks up the call.
If a fax is detected, the All-In-One receives the fax, and disconnects the answering machine.
If a fax is not detected, the answering machine completes the call.
0helpful
1answer

To recieve fax on brother

Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
MANUAL
—You must answer all calls yourself. If you hear fax tones, press
Fax Start
to begin receiving the fax, then hang up. You can use this mode with
Distinctive Ringing. (See
Distinctive Ring
, page 8-1.)
FAX ONLY
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
TAD:ANSWER MACH.
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
only
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
do
not
work in this setting.
0helpful
2answers

Brother MFC8840D only 4 rings before fax pickup?

The TAD (TELPHONE ANSWERING DEVICE) must answer within four rings (the recommended setting is two rings). The MFC cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax ?handshake?. message. do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
Not finding what you are looking for?

346 views

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...