20 Most Recent Brother IntelliFAX 775 Plain Paper Thermal transfer Fax Questions & Answers


Page memory. error

To clear the message on my Intellifax (although this is Intellifax 775), I followed these steps: 1. Unplug the Brother machine from the power outlet for 10 seconds. 2. Press and hold the STOP key. 3. While holding the STOP key, plug the power cord back into the power outlet. 4. After you plug the machine back in, continue to hold the STOP key for 5 seconds. [Also try waiting until you hear a long beep then let the key up.] - The display should return to the date and time. - If the display does not return to date and time, repeat STEPS 1 through 4. Hope this helps.
9/4/2020 7:09:24 PM • Brother... • Answered on Sep 04, 2020

Brother intellifax manual model 775

7/24/2015 8:20:01 PM • Brother... • Answered on Jul 24, 2015

Cancel incoming fax's

3/16/2015 8:19:48 PM • Brother... • Answered on Mar 16, 2015

How can i reset my plain paper fax, phone, and a copier machine on brother intellifax775

What do you want to reset ?
11/29/2014 9:46:00 AM • Brother... • Answered on Nov 29, 2014

Problems with replacement cartridges

I'm a technician from Australia. Your supplier is right - I see so many problem related to refilled or non-genuine cartridges. They are bad for your machine and will cause premature failure.

Basically the printer market is price driven. The manufacture is trying to compete with other manufactures to sell the machine as cheap as possible driving down the out lay for a new machine. So where do they make there money if the new machine are so cheap? On the cartridges of course. It is not uncommon for a drum to be more expensive than a new printer. Another example there was a printer going for $77 (in Australia that I do warranty for) they pay us $66 to fix it under warranty plus any part it may need. How can the manufacturer make money?

The re-fillers that are also prevalent here supply an inferior product that doesn't work as well. They have no outlay for R & D they just refill a cartridge that may have wearing parts aswell. The manufactures just have spend a lot money to some research and prove the fact that is obvious in mind and they could have the re-fillers over a barrel.

I make no money from the sale of cartridges but they make my job of repairing so much harder. So from a technician in other country use genuine please.

Discliamer - this based only on my expirence of repairing machines. I have no hard evidence or proof.
7/23/2013 5:23:11 AM • Brother... • Answered on Jul 23, 2013

Will not ring

Setting the Ring VolumeYou can adjust the ring volume when your fax machine is idle. You can select a ring volume level or press until the ring is off.Press to adjust the volume level. With each key press, the fax machine rings so you can hear the current setting and the LCD shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.
12/15/2011 11:14:27 PM • Brother... • Answered on Dec 15, 2011

We have a combo tel/fax line. We can receive faxes if someone is in the office and answers the phone, but if we don't pick up the phone it goes directly to the answering machine..

You need to configure your fax machine to act the way you want it to. instructions will be in the owners mmanual ..
10/27/2011 7:12:04 PM • Brother... • Answered on Oct 27, 2011


Welcome to FixYa.

Good day Kate. Error 20:xx is a communication error. It means that the connection is being dropped while faxing. Here are the possible causes and solutions:
  • The party that you are calling/faxing is experiencing a line quality problem. - Try to fax a gain at a later time.
  • Your phone line has a problem. - Contact your phone line provider to check if they have any ongoing issues.
  • The party that you are calling/faxing did not setup their incoming fax options properly. - This one should be resolved by the called party.
  • Connections might be loose. - Check your phone line cables, make sure they are properly inserted to where they should be.

Most of the time, communication errors are caused by the called party or a line quality issue.
Thank you for using FixYa.
Have a great day.
8/29/2011 7:51:39 PM • Brother... • Answered on Aug 29, 2011

Changed film(only the 3rd time).

just cleaning the paper threader will solve the problem but do not use alcohol theres a possibility of melting the threader when a heat is applied it makes the rubber sticky and thr paper will wrapped to it.use a cloth soaked in water with a detergent soap squeeze a little and wipe it on the threader.examine the threader for any broken particles on the rubber causing a miss allignment when paper is feed....if you found any replace the theader..
8/16/2011 9:38:01 AM • Brother... • Answered on Aug 16, 2011

I need to reprint the last inoming fax. HELP!!!

Printing a Fax in Memory If you have Fax Storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine: 1 Press Menu/Set, 8, 4. 2 Press Fax Start. 3 Press Stop/Exit. (See Turning On Fax Storage, page R-2.) Polling For details about the Polling feature, call our Brother fax-back system 1-800-521-2846 (in USA), 1-800-681-9838 (in Canada) and request at the Index. (See Features That Are Not in the Manual, page 6-6 for details.) Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to "poll" other machines, or you can have someone poll your machine. All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone's fax machine to receive a fax, you pay for the call. (See Canceling a Scheduled Job, page 6-5.) Some fax machines do not respond to the Polling feature.
6/24/2011 9:20:06 PM • Brother... • Answered on Jun 24, 2011
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