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Re: My printer is showing offline. I have unplugged and...
Try to right click your printer's icon. Check if the printer is set as the default printer or check if the printer is set to function online. It will not print if it was set to function offline.
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Is the Pixma connected to a wireless router (or connected by USB or ethernet cable)? It could be that the router connection failed. Try restarting the router, or repeat wireless connection on the Pixma.
You have to self diagnose the printer by your self. Please try this solutions.
1. Usually it is getting offline when the main computer that connects directly to the printer is off and you are only sharing from this computer through a router or a switch hub. Sure it will mention that the printer is offline and cannot print anything. You need that workstation to be open to be able to connect to the printer.
2. If not, check the cable connection connecting from your computer to the switch hub or router. Maybe it is just loosen for some reasons. Remove the cable to the router and plug it again. Turn off your printer and your computer and turn it on again. Try to print test page.
3. If not, try to unplug the printer cable connecting from the computer to the printer and maybe just loose up. Turn off your computer and printer, after turn it on again. Try to print test page.
4. If still not working, it not something to do with the hardware problem. I believe is it software problem, maybe you upgrade software or install software that harms your printer. Uninstall some programs from the computer that corrupted the driver files. If you upgrade the main computer, I suggest to uninstall and reinstall the printer software.
5. If not, try to replace the port (whether usb port) and maybe this is the problem. Try to turn off the unit and turn it on again.
6. If not, replace the cable connection from to the switch hub, close all the PC unit and print and try to print again.
Here is the only diagnostics solution I can give to you. Good Luck and Thank you for using Fixya.
First thing to do here is to unplug the printer from the computer and restart the computer , then once the computer is already back that's the time you connect the printer back and lets see if the printer will be detected by the computer, if still not and printer is still showing offline, better go to control panel and gp to printers and faxes and click on add and follow the wizard to install a ewn printer that should correct the problem.....
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