20 Most Recent HP LaserJet P2015 Printer Questions & Answers

try here https://www.driverguide.com/driver/detail.php?driverid=1769186

HP LaserJet... | Answered on Jan 24, 2019

The printer which was having this issue is Toshiba 6520C which is running the PCL6 driver. I didn't want to mess about with the driver.

However we also have Toshiba2330C on site.

The issue was only occuring when printing from internet explorer another page was being printed with an error "PCL XL ERROR".

The problem was only on the Toshiba 6520C.

Fix - needed to tick "enable advanced printing features" which was not on.

Start - Devices and Printers - Right click on printer - Printer properties - Advanced Tab - tick "enable advanced printing features". Please note you may need to do this on the file print server.

HP LaserJet... | Answered on Dec 09, 2017

Hve you tried to replace the ink cartridge or take it out and then place it back in? Also you may want to power cycle the printer with the cartridges out. Take out the ink cartridges, turn the power off with them out, unplug the power cord from the back once all noise has stopped and the printer has shut off. Leave it unplugged for about 3 minutes or so and then plug it back in, turn the power on and allow for the printer to recognize that the cartridges are not in place. Now you will need to put the cartridges back in and this should allow for the printer to now recognize the ink being installed, which is where this error message is stemming from. Please reply once the above steps have been taken and advise on the outcome. We will take further steps if needed.

HP LaserJet... | Answered on Jul 22, 2017

some times this printer problem on toner chip.some times problem processing print defective on LSU

HP LaserJet... | Answered on Sep 09, 2016

That suggests that the problem was not with the feeder or shaft, but with a sensor.

Can you check the sensors, or cal a service agent?

HP LaserJet... | Answered on Aug 29, 2016

The problem is most likely the formatter board. This is the board that the printer cable plugs into. You can buy a replacement or try to fix this yourself buy baking the board in the oven. The board is easy to remove, just pry the side outer plastic off, pull the wire connectors and remove the screws holding it on. The issue is that the solder joints are not good. If you have some solder skills then you can attempt to heat up all the joints with your tool to make the joints reform or you can place the board on a cookie sheet in the oven for 15 min on 350 degrees and let the oven do the work.

HP LaserJet... | Answered on Jul 10, 2016

Try this
press and hold the go button while powering on the machine

Release the "Go" button when the triangular "Attention" light on the control panel illuminates. The factory default settings for the printer will load once you have released the "Go" button on the control panel.

HP LaserJet... | Answered on Nov 10, 2015

This HP printer is comes with the USB cable. To install the printer software, you need to install the USB driver compatible to your printer and then it will ready to print.

HP LaserJet... | Answered on Feb 16, 2015

You can get the drivers for the HP LaserJet P2015 from HERE.

Just select the Operating System from the list and download it.

All The Best.

With Regards:-

Subhankar Ghosh

HP LaserJet... | Answered on Feb 16, 2015

Click Here for your hp p2015 driver, input your operating system and it'll give you the appropriate driver for that system. hope this helps and if so please mark a FixYa!!

HP LaserJet... | Answered on Feb 16, 2015

From the manufacturer's web-site: http://support.hp.com
enter 'P2015' and do a search.
Select your model of printer.
Select Windows Vista.
Select the device-driver, download it, and install it.

HP LaserJet... | Answered on Feb 16, 2015

HP LaserJet P2015 Series Printer - Replace the pickup roller (tray 1)
  1. Unplug the power cord from the printer, and allow the printer to cool.
  2. Press the print-cartridge-door button to open the print-cartridge door.
  3. Remove the print cartridge.
    After removing the print cartridge, only handle it on the ends.
  4. Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickup-roller cover to release the left retaining tab, and then slide the cover to the left and up.
    Failure to slide the cover to the left when removing it can cause the right retaining tab to break.
  5. Press the two black retaining tabs outward until the pickup roller is released from its seat.
  6. Remove the old pickup roller from the printer.
  7. Line up the black retaining tabs in the printer with the grooves in the new pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click.
    Do not touch the pickup-roller pad.
  8. Grasping the pickup-roller cover with thumb and forefinger, insert the pickup-roller cover's right retaining tab into the retaining slot.
  9. Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot.
  10. Close the print-cartridge door.
  11. Plug the printer in.

HP LaserJet... | Answered on Jan 04, 2015

Hi check the toner, if you have one for testing may be old and will take away the doubt

HP LaserJet... | Answered on Jul 15, 2014

Not finding what you are looking for?
HP LaserJet P2015 Printer Logo

362 questions posted

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

13434 Answers


Level 3 Expert

1997 Answers

Cindy Wells

Level 3 Expert

6120 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

LaserJet HP

  • LaserJet HP

Most Popular Question

printer shows yellow whenever try print

  • Office Equipment & Supplies