Open rear cover and check gray plastic film not torn or broken. If film broken printer requires the fuser replaced. This is not a user replaceable item as its quite a tear down to reach the fuser.
Image defects may also be caused by toner cartridge. Check toner cartridge for background issues. To do this print the printer's demo page and open door when paper is half in the printer. Remove the paper jam and check unfused image for defects. If defects occurs then replace toner.
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