I get a dark bar code stripe about 1.5 inches wide running from the top of the right hand side of the copy to the bottom of the right hand side of the copy. The toner is also weaker in the same 1.5 inch stripe.
David Bendah
I'm not sure if you're talking about a solid black band or a bunch of little stripes running down page. does it happen when you run an internal report or only on copies? if its a black solid band, check and make sure the bluish colored tab on top of the drum is all the way to the left side. if its a group of fine lines, depending on whether it happens on internal reports or not, it could be the drum is going bad or you may have a bad scanner. write back with a little more info if this suggestion doesn't work.
good luck,
razors
okay, if it happens on internal reports, or RECEIVED faxes, then it is not your scanner. its more likely your drum. your scanner or what brother refers to as the CIS, which stands for contact image sensor is under your control panel. lift up control panel where you would feed your originals, and look for a piece of glass running left to right and about 1" to 1.5" wide. under that glass is the CIS. about the most the user can do if this is the problem, is make sure the glass is clean and clean the white plate that is directly above glass.
hth,
razors
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Razors
I made sure the bluish tap is all the way on the left hand side. The the solid band with white vertical streaks in it, look like a bar code. It is not a bar code. Sometimes it only happens on part of the page. One time it only happened on the top 1/10 of a full page. Sometimes I don't get this 1.5" bar on the right hand side of the page. This happens with copies and with faxes. I thought it could be the scanner. Where is the scanner?
I have the same problem what to do to fix it?????
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