If I open it again it will do the same thing. There is no jam that I can see. What should I do?
SOURCE: electric stapler won't staple
On the side of the stapler are the instructions - no joke - stick a flathead at the lip of the metal striker and push the flat head up - while pushing the realse at the back - use A LOT of force - that is how ours popped open. It was jammed in the back with several staples that were not visible as a jamb in the front where the staples come out. the whole magazine will pop out when it is freed.
SOURCE: Swingline optima 45 electric stapler cartridge won't reset
call gbc 1-800-541-0094 it has a 5 year warranty. they will send a new one.
SOURCE: I did not receive manual
The slide tray is on the bottom of the unit.
to open, you just press the very front button on the bottom.
it should open right up.
Hope this helps
Good luck
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SOURCE: Swingline Optima 45 Stapler - cannot slide tray back in stapler, no staples jamming
Sometimes the rectangular insert where the staples sit on, gets dislodged. On the underside of channel insert is a spring and when correctly seated is in between the tabs of the bottom piece. If the insert isn't in between the tabs, it sits too high and makes it difficult to open and close the staple tray. The staples will jam.
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