Staples Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

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I need a manual for Staples shredder SPL TXC 18A. Can you use a bag in this model?

staples web site or customer service
6/20/2021 11:19:47 PM • Staples Office... • Answered on Jun 20, 2021
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How do I reset to just basic adding

Dont know what you are saying. Basically turn it off and on if your stuck.
6/2/2021 11:44:15 AM • Staples SPL-250... • Answered on Jun 02, 2021
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E in the bottom left corner on my staples 12 digit calculator

Maybe the calculator could be broken then or the battery is low if it takes batteries.
1/31/2021 6:05:35 PM • Staples Office... • Answered on Jan 31, 2021
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My One Touch stapler isn't stapling correctly. The staples go in but don't bend around in the back to secure the papers together. Is there a way to open up the stapler, other than inserting staples?

I don't think taking it apart will help - when staples don't bend behind the papers, assuming the correct staples are used, it is usually either the anvil is worn or there is some misalignment between the staple and the anvil. The anvil is usually the part that wears out first, fortunately many office staplers use a dual anvil that can be turned around to select the staples being bent outwards. This position is ideal when the staple will need to be removed at a later date. Staples are usually produced with a sharp square end to each leg that after a few thousand staples will have done some damage to the anvil or a few hundred if the anvil had slipped through unhardened. I suggest you take a look under strong light and magnification and compare it with that of a working stapler...
11/20/2020 12:38:32 AM • Staples Office... • Answered on Nov 20, 2020
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Where can I get a lockout key for a Staples Shredder model number SPL - BX c102a

logic says to try staples....
11/11/2020 5:24:42 PM • Staples Office... • Answered on Nov 11, 2020
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Manual for staples SPL-616x

My staples shredder model spl-616x would not turn on because I had set it in the receptacle backwards. The sensor was not engaged by the small protrusion of plastic inside one end of the receptacle. So simple, I wanted to share. Happy me!
10/18/2020 9:14:22 AM • Staples SPL616X... • Answered on Oct 18, 2020
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Does this SPL1506X have a fuse

Yes it does. However, opening it up to get to the fuse will void your warranty. After ensuring the shredder is unplugged and you are at a point where you are out of warranty, the shredder can be opened, the shredder engine and blade assembly can be carefully removed and you can see the fuse. Be wary of the shredder blades at all times.
4/24/2020 10:50:23 PM • Staples SPL1506X... • Answered on Apr 24, 2020
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I have a Staples SPL77M shredder. It stopped automatically feeding paper when placed in the feed slot and now requires the forward button be pressed and held down to shred paper. If the on/off switch

IF YOU LOOK INTO THE SLOT WHERE YOU FEED THE PAPER...GET A FLASHLIGHT ........IN THE MIDDLE OF THE SLOT YOU WILL SEE A TINY SWITCH. THAT THING SOMETIMES GETS GUMMED UP WITH GLUE FROM ENVELOPES AND SUCH... TRY SOME WD-40 ON THAT SWITCH... WITH THE MACHINE UNPLUGGED PUT PAPER IN THE SLOT TO MOVE THE SWITCH SO THE WD-40 CAN LOOSEN UP ANYTHING .... THEN TRY BLOWING AIR IN IT.... ARE YOU SURE THAT THE TOP OF THE SHREDDER IS SITTING FLUSH WITH THE PORTION IT RESTS ON??? THAT COULD ALSO MAKE IT NOT WORK..... OR IF THE BASKET NEEDS EMPTYING THE TOP WONT REST FLUSH ON THE BASKET.
2/18/2020 1:16:03 AM • Staples Office... • Answered on Feb 18, 2020
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How do I fix my auto feed, which has stopped working?

Paper shredders sometimes have a mechanical switch sch as what you were looking for but others have laser interrupters that sense when a paper is put in the slot. You are on the right track looking for a sensor problem. As for opening it, if you cannot find screws to remove, look for labels that may peel up and have a screw under it. Sometimes rubber grommets and bumpers can be removed and you will find screws under them. Sorry I cannot give you specifics because I don't know specific machine but I have found that they disguise the screws with peel labels often. Hope that helps.
2/18/2020 1:15:33 AM • Staples SPL770M... • Answered on Feb 18, 2020
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My staples shredder is not turning on

Usual cause is paper jammed in the cutting heads.
9/17/2019 4:27:38 AM • Staples Office... • Answered on Sep 17, 2019
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