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Sometimes the rectangular insert where the staples sit on, gets dislodged. On the underside of channel insert is a spring and when correctly seated is in between the tabs of the bottom piece. If the insert isn't in between the tabs, it sits too high and makes it difficult to open and close the staple tray. The staples will jam.
Sadly, the solution to this problem is very simply, and stated on the instructions for the stapler, which I ignored myself until I had bought my third one and continued to have the jamming problem. The solution is you HAVE to use the Optima staples they sell. Look for them in the silver metal box, and they are labeled Optima. Once I did that, all three of the staplers worked without a hitch, and I love them. Good luck!
Did you use Optima brand staples? If not, the stapler will not work correctly. You must use their brand of staples or it will continue jamming, and giving you problems. The staples typically found right next to the Optima staplers in the office supply stores. They come in a rectangular metal box and are labeled Optima staples.
The Optima line of staplers do not work without jamming continuously unless you use the Optima brand staples. They can be found in the store next to the Optima staplers in a rectangular silver box, and will solve you problem instantly. There is no other brand of staple that will work in this line (I tried numerous), but once you purchase the Optima staples, problem solved, and you'll love it!
The top and bottom pieces are held in place by plastic press fit clips near the corners. These can be carefully pried off to expose the four screws that holds the two main halves of the main body together. Two along the top and two along the bottom edges.
All you need is to use a thin sharp wire rod to push the damaged/cramped pin out of the hammer. You can achieve this only if you can have such a tool , remove the lid to get access, manually turn aside to relieve the presssure on the damaged pin, remove the cartidge and replace after the pin is removed. You can also slightly tap to get the pin released from the jammed position.
Using the wrong or style ofstaples, overfilling the machine and stapling through too-thick materials can causeOptima to jam.
Now follow these steps:
1. Holdthe base down as you lift the top of the Optima stapler to access the stapletray.
2. Removeall the staples from the tray so that you have access to the jammed staple.
3. Turnthe stapler upside down and shake it to clear out staples you can't reach withyour fingers.
4. Gripthe jammed staple with the needle-nose pliers and, while holding the staplersecurely, pull it up.
5. Twistthe staple until it breaks into two pieces if it will not pull straight out.Pull out the two individual pieces.
The Optima stapler line bySwingline is designed to be jam-free when Optima premium jam-free staples areused. Using another , style or brand may cause frequent jamming.
Hope thiswill help you. Good Luck.
You need to open the stapler from the back. Push the black piece at the back of the stapler in, then pull it up and out. Remove the jammed staples, and reinstall. Make sure you use the correct staple . It appears to be: SWINGLINE 35550 HIGH CAPACITY STAPLES, 3/8"