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Someone loaded regular staples into our Swingline 45 Optima now it will not work when loaded with the correct staples.

Posted by Anonymous on

  • Anonymous Jul 21, 2011

    I have a Optima 45 which the top cannot be opened. The tray for the staples slides out for loading but is connected and cannot be pulled completely out. Your solutions does not work with this electronic automated stapler.

  • Anonymous Jul 21, 2011

    The response I received from the other expert does not even apply. I guess he does not know the Optima 45 stapler is electronic. So his suggestions are not applicapable.

    Regular staples were loaded in the Optima 45 and since then it will not work. It makes a sound like it is stapling but no staple.

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2 Answers

Richard Roth

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The Optima 45 is a very touchy stapler. Either you have a staple stuck or the unit is damaged. There is a five year warranty on the stapler so if you have had under five years it will be replaced for free. Here is the contact number. 1-800-541-0094

Posted on Jul 21, 2011

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Aloke Das

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Using the wrong or style ofstaples, overfilling the machine and stapling through too-thick materials can causeOptima to jam. Now follow these steps: 1. Holdthe base down as you lift the top of the Optima stapler to access the stapletray. 2. Removeall the staples from the tray so that you have access to the jammed staple. 3. Turnthe stapler upside down and shake it to clear out staples you can't reach withyour fingers. 4. Gripthe jammed staple with the needle-nose pliers and, while holding the staplersecurely, pull it up. 5. Twistthe staple until it breaks into two pieces if it will not pull straight out.Pull out the two individual pieces. The Optima stapler line bySwingline is designed to be jam-free when Optima premium jam-free staples areused. Using another , style or brand may cause frequent jamming. Hope thiswill help you. Good Luck.

Posted on Jul 21, 2011

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1 Answer

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Try to take all the staples out then put a small amount of "Two in one oil" as it is very fine oil. Once you have done this wipe off the excess oil if you have a lot spill out wipe with a rag & use the rag to wipe over the underside of one row of staples.
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