Office 5500 pro will not recognize magenta ink cartridge?

SOURCE: New Magenta Ink is not recognized after installed

Hi, it sounds that the issue can be caused by a defective ink cartridge that installed or a printhead that can recognize magenta ink cartridge. To identify which causes this issue please try the following:

1. Reseat ink cartridge
2. Replace ink cartridge with a specified ink cartridge for your printer.
3. If above steps wont resolved that issue, please call your printer manufacture and ask for service referral or process warranty options.

Tirzo

SOURCE: Epson R1800 printer won't recognize new ink cartridge

ughhhh I'm having the same problem... STUPID MAGENTA

SOURCE: Canon MP800 Not recognising Ink Cartridges Magenta and Cyan

1. Clean The Print Head Nozzles (Mac OS X) MP500 / MP800 2. Clean The Print Head Nozzles (Windows) MP500 / MP800 3. Confirm that the recommended ink tanks are installed properly MP500 / MP800 4. Install recommended ink tanks in the correct order MP500 / MP530 / MP800 / MP800R / MP830 5. Perform A Manual Print Head Alignment (Mac OS X) MP500 / MP800 / MP950 6. Perform A Manual Print Head Alignment (Windows) MP500 / MP800 / MP950 7. Perform the print head cleaning procedure on MP500 / MP800 8. Print Head Alignment MP500 / MP800 / MP950 9. Remove tape from the MP500 / MP800 ink tank 10. Replace ink tank(s) MP500 / MP800

I hope it helps!!!

SOURCE: cannot recognize ink cartridge

I had the same problem. I was using original brand cartridges and it was still not working. Here's how I got it to work. I recommend doing each step and then trying to print a test page to see if it is working.

1. I used a Q-tip with Isopropyl Alcohol and cleaned the gold contacts on both the cartridge and the mating contacts in the printer.

2. Then from the Setup Menu, I found a menu called Tools. From there I ran "Align Print Cartridges".

3. From the same menu I also ran "Clean Print Cartridges"

4. I then ran a few test prints by going into the Setup Menu and then choosing "Print Report" and then selecting "Self-Test Report". It prints grid patterns in black & white as well as magenta, yellow and blue. The black grid pattern had some missing lines until I printed this report a few times.

5. I made a few photocopies and now the printouts no longer have large stripes of missing ink as it did in the earlier steps.

Good luck. Hope this helps.

SOURCE: Magenta Ink cartridge is stuck in Xerox Phaser 8550/8560

09,03x

35 = Cyan
36 = Magenta
37 = Yellow
38 = Black


The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.

Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc fault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.