Used printer very little over period of 6-ish months, but previously worked very well. Now it won't recognize the magenta cartridge. Have only used OEM cartridges. When error received, ink tank was about 1/2 full and had not been touched or monkeyed with in any way. Replaced cartridge anyway -- still won't recognize cartridge. What now? The machine is locked up.
I had the same problem. I was using original brand cartridges and it was still not working. Here's how I got it to work. I recommend doing each step and then trying to print a test page to see if it is working.
1. I used a Q-tip with Isopropyl Alcohol and cleaned the gold contacts on both the cartridge and the mating contacts in the printer.
2. Then from the Setup Menu, I found a menu called Tools. From there I ran "Align Print Cartridges".
3. From the same menu I also ran "Clean Print Cartridges"
4. I then ran a few test prints by going into the Setup Menu and then choosing "Print Report" and then selecting "Self-Test Report". It prints grid patterns in black & white as well as magenta, yellow and blue. The black grid pattern had some missing lines until I printed this report a few times.
5. I made a few photocopies and now the printouts no longer have large stripes of missing ink as it did in the earlier steps.
Good luck. Hope this helps.
The cleaning of the cartridges and the pins with isopropyl alcohol has done it. Working now as it should. Thankyou very much.
I have a canon pixma mx340 and it does not wanna recognize the new ink caridges, what can i do?????
Don't know whether this will help many people or not. My iP5300 wasn't registering ink cartridges either (magenta). I tried several different generic cartridges with replacement chips. Finally thought I'd just try with genuine canon cartridges and all seemsto be fine. I've read so many times people saying that genuine cartidges make the differnence - I'm begining to agree with them. Can't imagine that will solve all the problems listed here though but if not tried already might be worth trying before trying to clean/replace print head and/or buying a new printer......
SOURCE: cannot recognize ink cartridge
I have about 6 canon printers with a 3in 1 using PG40 and CL41. I have never encountered the problem you have. I have looked into some other sites and noticed a number if CLI-8 cartridges being replaced by Canon. I think there are only 2 probable problem areas, he cartridge or the software you are using. I suggest you call up Canon and complain about this problem. Seems like you got the printer 6 months or so ago. You should able to get to do something like replace the printer or cartridges. I'm assuming that you don't refill or have your cartridges refilled so the contact points should not be messy w/ ink. You can try cleaning the contact points on the cartridges and printer. But I'd call Canon and explain to them the situation and see if they can solve your problem. Solve I'm implying is to replace your cartridges or printer. Let me know if this helps.
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Printer wont recognize yellow ink tank change the chip that works in other tank still wont work.
My Canon Pixma MP600 has the exact same problem with the magenta ink cartridge. I, too, substituted the cartridge even though it wasn't necessary. Guess I'll have to get the machine serviced. Thanks for the advice.
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I am having the exact same problem with magenta cartridge, under the same circumstances...I don't want to trash this printer...I just bought new cartridges.
I have the same problems - either won't recognize the ink cartridge or will think there are two of the same color installed. I tried cleaning the contacts with alcohol; it didn't help. I can't use my printer at all. My husband's older Canon printer does not have those annoying chips in it and he has had no trouble with his at all. He can also purchase after-market cartridges, which are a lot cheaper than the expensive Cannon brand and they always work.
I'm getting an error U150 can't rocognise print cartridge.
I've never let the ink run out or used non canon print cartridges.
Its not that old or does that much work.
The darn thing won't register my ink cartridge. I don't want to go fix it if it's cheaper to buy a whole new printer - but what a waste!
Same problem with black and multicolor cartridge on my HP. Sat for a bit and now it either says "Check Cartridge or door open. Neither is true, replaced with new cartride and still not working. This has happened many times before, but after half a dozen times taking it out, cleaning both the cartridge and slot and replacing it it usually works. Now sitting here with $100 worth of useless ink and a printer that won't work.
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