20 Most Recent Brother DCP-310CN All-In-One InkJet Printer Questions & Answers


Here is the manual to this device.

Please check the troubleshooting part. Hope it will help!

Brother... | Answered on Dec 07, 2017

Here is the link for the manual. Hope this helps. TechGuy21


Brother... | Answered on Jul 04, 2011

Same problem ,head over to right side- stuck - spent an hour and decided to dump it ,time better spent getting new, thats it, sorry

Brother... | Answered on Jul 29, 2010

You can look here:


and download the drivers for the printer to your machine. Once downloaded just install using them.

Brother... | Answered on Jan 12, 2010

No. That by design is a different machine (ie. Brother MFC series)

Brother... | Answered on Jan 09, 2010

Well, My thoughts here would be the printhead not reading the cartridges anymore so that tells me right there aslo you can get print head cleaner and dip them into that for 2 hours and let dry and try again or buy new printheads, this proceedure is not simple and can be very fustrating so the choice is yours at this point.

I hope my solution finds a Very Helpful in your ratings today!

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Brother... | Answered on Dec 18, 2009

I have misplased my user manual. What are the functions of the 4 buttons over the on off switch

Brother... | Answered on Feb 26, 2009

You can get a User's Manual HERE

Brother... | Answered on Jun 04, 2008

yes. the routines are maintenance routines for service purposes only.

There are no more maintenace routines for the user to know.

What you can do is mix your ink with 2ml of 85% glycerol (glycerin alc) which you can buy in a drugstore for a few cent with 10ml of dye-ink.
the original ink contains that much, too.
It prevents the ink to clog the nozzels and does some cleaning within the head.

the waist ink absorber cant be cleaned. when you use original ink or the mix explained above you do not need any maintenance nor manual cleaning procedures anymore. The absorber last at least about 2.5 years. The spare part can be bought from a service partner for some small money.

If your ph drops some ink simply use some paper towel and dry the lower side of the ph when it is in parking position.

Brother... | Answered on Mar 25, 2008

so go back to maintenance mode. Make sure all carts are at full level, placed well and are secured. press 7 then 6 then 4 by help of arrow-up and set key. display should be init_all. press start bk-copy. when finished (maintenance) press 7-6-3 then start bk-copy.
leave maintenance after cleaning procedure by pressing 9 then 9. If youre lucky the generic ink hasnt affected the ph. print a test prit. if you cant see any blocks nor signs the ph needs replacement.

anyway: if you use generic ink do mix some glycerol (glycerin alc.) from drugstore: 2ml of 85%-glycerol with 8ml of generic ink. This prevents the ph nozzels from drying out or clogging!

Brother... | Answered on Mar 24, 2008

Recommend contacting Brother directly

Brother DCP... | Answered on May 20, 2018

maintenance unit is not working normally. See if any thing is stuck or replace it.

Brother DCP... | Answered on Sep 02, 2017

Error code EF - Irregular power supply is detected
Print Unable EF
Turn the power off and then back on again.

Brother DCP... | Answered on May 25, 2017

Turn off the printer and unplug it from the power. Then press and hold the power button for 1 minute. Now release the button, plug in the printer and turn it on and see if the error clears.

If it doesn't fix the issue, you probably have to replace the cartridges. They will cost about $65. Good luck!

Brother DCP... | Answered on Mar 13, 2017

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