Question about Epson Stylus CX6000 All-In-One InkJet Printer

1 Answer

New Magenta Ink is not recognized after installed

We followed the installation procedures and no matter what we do the Epson CX6000 all in one printer doesn't acknowledge the cartridge installation.  It starts the charge process then displays we need to install a magenta cartridge.  Any ideas we could use the help.

Posted by Terro on

  • cubsblue Nov 06, 2007

    Same here. It seems they need a driver update but have not had one in over a year. Epson is really leaving their customers hang on this one and is not acknowledging the problem. I may be headed back to Canon.

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1 Answer

Eric Dacion

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Hi, it sounds that the issue can be caused by a defective ink cartridge that installed or a printhead that can recognize magenta ink cartridge. To identify which causes this issue please try the following:

1. Reseat ink cartridge
2. Replace ink cartridge with a specified ink cartridge for your printer.
3. If above steps wont resolved that issue, please call your printer manufacture and ask for service referral or process warranty options.

Tirzo

Posted on Jun 13, 2008

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1 Answer

Epson CX6000 will not recognize the full cartridge I replaced. I have put in old empty cartridges, another full one, unplugged the printer, reinstalled the drivers. Nothing works. It says Install ink...


There is a problem with this printer I had the same one and had the exact same problem called Epson and the told me that part of the board was out and that I could send it to them and they would fix it and it would cost around $200.00 plus shipping. I bought a new printer.

Oct 30, 2009 | Epson Stylus CX6000 All-In-One InkJet...

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My epson stylus cx6000 printer keeps showing -(install the ink cartridges) and I have already put in new ones. The code is E-02.


f you have just installed a new cartridge and you still see an ink related error message, the cartridge may be incorrectly installed. Follow these steps to make sure the cartridges are correctly installed:

  1. Make sure the Stylus CX is turned on.


  2. Check the photo viewer screen to determine which cartridge is incorrectly installed. Then do one of the following:


    • If printer shows the ink cartridge is expended, press the cp_button_6.gif Start button.


    • If the printer shows the cartridge is low on ink, press the Setup/Utilities button. Press the cp_button_41_er.gif or cp_button_42_er.gif button to select Press Start to change cartridges. Then press the cp_button_6.gif Start button.


  3. Press the cp_button_6.gif Start button again.


  4. Lift up the scanner, then open the cartridge cover.


alert_caution.gif Caution:
Never attempt to open the cartridge cover when the print head is moving. Wait until the cartridges have moved to the replacement position.

  • Press down all the ink cartridges until they click into place to make sure they are properly seated.


  • alert_note.gif Note:
    If a cartridge is properly seated already, you may not hear a click.

    im_337_er.gif

  • Close the ink cartridge cover and press it until it clicks into place.


  • Close the scanner.


  • im_339_er.gif

  • Press the cp_button_6.gif Start button. The Stylus CX charges ink for about one minute and displays Charging Ink on the photo viewer screen until charging is finished.


  • alert_caution.gif Caution:
    Never turn off the Stylus CX while the Charging Ink message is displayed or you'll waste ink.

  • Press the Setup/Utilities button to return to the previous mode, if necessary.
  • Aug 26, 2009 | Epson Stylus CX6000 All-In-One InkJet...

    2 Answers

    Color ink cartridge says empty i just filled it


    When you put in a "new" cartrage the printer sens an electrical charge to the cartrage to set it up properly. So I would treat this as a new cartrage, rather than a refilled one. Go to the printer menu and re install the ink cartrage in question, it should recognise it and start the function as a new one, good luck

    Mar 24, 2009 | Epson Stylus CX6000 All-In-One InkJet...

    1 Answer

    Refilling ink cartridges for epson printer CX6000


    Hello,
    You can purchase re-manufactured cartridges online from Re-Inks and Atlantic Inkjet. This is usually the easiest way to get them, if you refill them your self they have a better chance of leaking and ruining your printer.

    Mar 21, 2009 | Epson Stylus CX6000 All-In-One InkJet...

    1 Answer

    Epson Stylus CX6000 Says I'm out of Black ink even with new cartridge


    Hi wa, I would suggest you update your printer drivers, try this, it should help:

    Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


    anaanymous


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    Oct 16, 2008 | Epson Stylus CX6000 All-In-One InkJet...

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