Epson Stylus Pro 9800 InkJet Printer Logo
Posted on Aug 31, 2017
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Epson 9800 ink magenta not printing after power cleaning

After doing a power cleaning and a nozzle check and cleaning, the Magenta ink still does not print a good test pattern - only a few little dashes of ink appear for the Magenta, whereas the other ink have full bars. I have tested the ink cartridge itself in another printer and it prints the magenta fine so I know it is not the cartridge itself. What do I need to do to fix this?

1 Answer

richie46

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  • Epson Master 12,962 Answers
  • Posted on Sep 01, 2017
richie46
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Joined: Nov 21, 2009
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The separate print head is to blame. Needs replacement. Not cheap.

5 Related Answers

Anonymous

  • 505 Answers
  • Posted on Nov 14, 2008

SOURCE: My Canon i860 is not

If everything is clean and working fine then you need to first replace the ink tank and then check.

Also check if its happenning with eery application or some specific applicaion like MS WORD or MS POWERPOINT.

Thanks

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John K

  • 12 Answers
  • Posted on Jan 21, 2009

SOURCE: iP4300 only recognizes magenta OR cyan

1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.

Anonymous

  • 353 Answers
  • Posted on Mar 23, 2009

SOURCE: Epson cx7800 won't detect magenta ink.

It seems likely that either your magenta cartridge is faulty (or empty - the ink monitor doesn't show how much ink is actually left, only the amount used subtracted from a presumed full cartridge when new). The first thing to be sure of is that you have a good cartridge - install a new one. You can save the existing one for later use once things are OK again. If this produces no results, you can now be reasonably confident that you have blocked magenta nozzles. Note that putting in a cartridge and taking it out again several times will aggravate the situation by getting air into the system.

You can now try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If nothing, repeat the process once more. If still nothing, post a new comment detailing what you have done and the results.

Anonymous

  • 1 Answer
  • Posted on Jun 18, 2009

SOURCE: epson r300 printer

there is a strip to remover over the bottom conection. take that off and you will be find.

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Depending on when you last used your printer it may take a few head cleans before the ink prints. Print a nozzle check after each clean (uses minimal ink).

Also be aware each clean depletes your other carts as well.
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Depending on the age of the printer and how often it is used it could be a dead piezo element in the magenta head or some dirt that is trapped in the feed mechanism to the head.That's why i never use refilled or poor quality substitute cartridges. Some Epson printers lasts for ages but unfortunately due to the head being permanent on all epson inkjets the only way out is for the replacement of the heads or a new printer. You could also try the magenta cartridge on another same model epson if you have access to one to see if the cartridge is perhaps a dud. Or alternatively purchase another cartdridge and check it out.
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Did yellow and magenta print OK before the previous cartridges ran out? If so, it looks like your new cartridges are not working properly. Try another yellow and magenta cartridge - you can re-use the previous cartridges if they turn out not to be faulty. If new cartridges don't solve the problem, you can try soaking the print head, in case you have nozzles blocked with dried ink for some reason.

Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any magenta/yellow ink on the nozzle check, then there is hope! Repeat the head clean/nozzle check process 2 or 3 times, but not more. Leave for 24 hours for any air bubbles to disperse. If nothing, repeat the soak process once more. If still nothing, post a new comment detailing what you have done and the results.
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The printer colour cartridges are magenta, cyan and yellow. The printer prints "red" by mixing magenta and yellow ink. So, if you only get yellow when you print red, it means you aren't getting any magenta ink on the paper.

Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of magenta ink on the paper. Try up to three cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print.

If you have already done lots of head cleans with no result, are you sure you have a good magenta ink cartridge? To eliminate the possibility of a faulty cartridge, buy a new set of compatibles on E-Bay - they're very cheap. You can always re-use the old one later if it turns out it is OK.

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