I noticed in printing in color the colors were off / not quite right. I tryed cleaning the it through the printer properties / maintenence / cleaning tools several times and even several deep cleanings. Upon printing the nozzel check which takes me to a print check pattern the two light bars of cyan and magenta do not print at all. The heavyer / darker cyan and magenta print as the screen displays it should. The 3eBK and 6BK print good as well.
I have taken out the print cartridges and removed the print head and rinsed it clean. Upon reinstalling the print head and ink cartridges I cleaned it through the printer properties / maintenence / cleaning. It printed the same as before.
Please let me know if you have seen this problem and have a solution.
Glenn
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Thanks for the response. My printer is printing all colors (black, Cyan, Magenta and Yellow) but when I print the nozzel check which takes me to a print check pattern the two light bars of cyan and magenta (1 each) do not print at all.
How do I get it to print the two lighter shades of cyan and magenta?
Thank you for your time.
Glenn
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