20 Most Recent Ricoh Aficio CL3500N Laser Printer Questions & Answers

Unplug unit for a rest

Ricoh Aficio... | Answered on Mar 31, 2019

One of our Ricoh CL3500N printers- less than a year old- gave us a "color regist error" after changing the transfer belt.

Ran the "adjust color regist" without results. It would just finish and pop back up with the same error.

Color test page printed no color, just BW

I reseated everything, and even replaced the PCU without positive results.

A couple hours later I went back, took everything out (be sure to keep the pcus out of the light!), and vaccuumed the heck outta that printer.

For whatever reason- maybe there was a chunk of toner hanging out, maybe I knocked something loose or back in place, whatever- but when I put all the parts in and turned it on, the error was gone and color printed great!

Ricoh Aficio... | Answered on Oct 08, 2018

It sounds like the black drum unit needs to be replaced.

Ricoh Aficio... | Answered on Feb 24, 2018

It depends on where you live.
Do a Google search for " what's the best way to dispose of full toner waste bags?" And add your city,or state on the same line. It will return a list of places to recycle the toner.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Ricoh Aficio... | Answered on Sep 25, 2017

Este error is critico.
Aqui se encuentra el guia en Ingles:

Impressadoras Ricoh de Puerto Rico:


Please remember to rate all users who assist you for free :) Jose Diaz

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Ricoh Aficio... | Answered on Aug 09, 2017

Support information for your printer including drivers and software can be found here:


I believe the reset information you are looking for is on pages 49 and 50 of the Maintenance Guide PDF:

Trust this is helpful.

Ricoh Aficio... | Answered on Aug 09, 2017

It needs to be replace the Fusing Belt or na expecifique Fuse (if the belt is still ok). Enyway you need to have knowledge and tecnical skils for do it. It is not a simple procedure ever for a high skill tec

Ricoh Aficio... | Answered on Dec 29, 2016

I had the same issue with my CL3500N. I kept taking out and reinserting the color PCU with the same resulting error. However, I fixed my problem. My color PCU is now reset and printing
Instructions on how I fixed the issue:
1) Turn off the printer and remove the color PCU from the printer
2) Look inside the printer where you removed the color PCU and you will notice three attach points (gears) that each of the three color PCU rollers connect to the printer.
3) Notice that each roller inside the printer has an arrow stamped in metal pointing toward it. On my printer, one at approximately the 2 o'clock position, 9 o'clock position and 3 o'clock position.
4) On the color PCU look at the end of unit that you insert into the printer. Notice the white female connectors on each of three rollers. Look closely and you will see that there are notches inside each connector (gears). One of those notches is longer than the others.
5) For each roller insert your finger into the white connector (gear) to rotate the roller so the long notch aligns with the arrow inside the printer. Be careful not to touch the photo sensitive area of the roller.
6) Insert the color PCU into the printer and turn it on. May need trial and error to align the notch correctly, but it certainly worked for me.

Ricoh Aficio... | Answered on Jul 28, 2016

Sc 491 straight from manual

High voltage power: Drum/ development bias output error
An error signal is detected for 0.2 seconds when charging the drum or
 High voltage leak
 Broken harness
 Defective drum unit or development unit
 Defective high voltage supply unit

1. Check or replace the harness.
2. Replace the drum unit or paper transfer unit.
3. Replace the high voltage supply unit.

Ricoh Aficio... | Answered on Dec 08, 2015

I remember a discussion on this code in an old thread somewhere. The agreed solution was to replace the whole transfer roller assembly because of a broken contact terminal in the discharge plate housing. I'd probably try that before a high-voltage board.3

For more help visit cbr tech solutions

Ricoh Aficio... | Answered on Nov 23, 2015

First tray printing a black and white copy to see if you get same quality problem then try each individual color. If it shows on each copy then check The transfer belt Assy . If it only shows on one color then would be a drum unit or could be toner on laser shield glass . Other thing stop it during copying process and see where it's coming from look at drums and see if that shows up on them

Ricoh Aficio... | Answered on Jul 11, 2015

This is usually caused by defective, or empty, toner cartridges. A good cleaning and replacing the old waste toner drum as will as the defective cartridge with a certified manufacturer's cartridge usually fixes the problem.

Ricoh Aficio... | Answered on Apr 07, 2015


Ricoh Aficio... | Answered on Mar 21, 2015

must be a sensor that tells it is empty. I look at manual said to remove and reinstall. so look and see it you can fine sensor then will tell were to clean on waste container

Ricoh Aficio... | Answered on Nov 14, 2014

Not finding what you are looking for?
Ricoh Aficio CL3500N Laser Printer Logo

385 questions posted

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

Bernard D'Souza

Level 2 Expert

164 Answers


Level 3 Expert

1363 Answers

Timothy Van Der...

Level 2 Expert

152 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Aficio Ricoh

  • Aficio Ricoh

Most Popular Question

error sc 542

  • Office Equipment & Supplies