Ricoh CL3500N - not printing all characters on the page

Verify the OPC drum and the polygon motor scanner glass,something is dirty.

Hi, thin black lines are most likely (but not definitely) caused by something in the black PCU (photoconductor unit), either the drum or the charger. Replacing the black PCU will likely get rid of your lines. The Ricoh code for a black PCU if you don't already have one is 402448.

Look on page 11.
http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb_v1oi/html/oi/rc2/model/cl3500/cl3500en.htm

The voids and blotches can be a bad black pcu, the voids san also be toner on the glass slat obove the pcu,s there are 4 slats one for each color, on the pcu itself on the upper side is a narrow long opening, the glass slat is above this opening when the pcu is in the printer. It will take a flashlight to see any toner on the glass.
-Carl

You need to replace drums- they last only 15,000 pages.

Try downloding the RCPS driver.

-Carl, please let me know if this helps.

here is the link to Ricoh printer maintanace manual
Aficio-CL3500N-Color-Laser-Printer.htm">http://www.generalmanual.com/Printers/Ricoh-Aficio-CL3500N-Color-Laser-Printer.htm
go to page 28 , changing the toner.

Sounds like the Dev unit is about worn out. May also be a transfer issue.

First, check the text in your records for odd characters. It is sometimes possible in data entry to hit a ctrl-"letter" combination that embeds printer codes in your text and these are invisible in many cases to the application. The easiest way is to break up your print job to sections of records and see if a particular record consistently causes an error.

If your sure however that the printer is the problem...

Then I would check the RAM. The printer has 128MB upgradable to 512MB. Normally you can pull the ram and run jobs on the internal memory, but in this case you would need to swap it out.

the extra page comes from the page setup..

the jamming comes from odd paper textures, or not 'riffling' the paper before placing it inside the tray

check your user manual for more on both of these issues.