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Posted on Nov 10, 2008
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Changing toner We can't figure it out.

  • julie.diruss Nov 13, 2008

    I finally figured out how to change the toner but now I am haunted by a red light that won't go away! I actually just pulled the cartridge out and put it back in. The only change from doing that was the big "poof" of black toner everwhere~!



    Could you also explain to me what the dummy cartridges are for?



    Julie

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Anonymous

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  • Posted on Nov 10, 2008
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  • Anonymous Nov 13, 2008

    the dummy is put in by the manufacture in place the real toner.

    the puff you have encounter tell me that the toner is not seated correctly, that cause the toner to leak out on to the machine.

    what you need to do is pull out the toner, very slowly, and try clean up the toner area and any other place the toner can get to. ( best suggestion- use compress air.)

    take a look at the manual, make sure all the sensor are clean. otherwise, you will get error when you turn on the printer.

    then replace with a new toner.

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Hello Glenda
I believe I can help you as I am prepared to send the entire users manual to in a PDF format if this is ok. I specifically found the remove used toner and add new toner section but I believe you may benifit from thr entire manual. Although I am new to this "FIXYA" forum I am a 20 year veteran toner boy(lol) so I am sure I can help. Just respond to "FIXYA" with a favorable comment and let me know how you wish me to respond. I see your E-Mail address and can send it that way which seems the most effective way. Glad to help, happy New Year. P.S. even if ya dont say happy things about my I help I will gladly help, I was just hoping 4 an atta boy from them! :-) Take care.
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