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Question about Ricoh Aficio 2018D All-In-One Laser Printer

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Error 36851: No response from scanner" ricoh

Posted by kishorkamble on

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Bruno Coutinho

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Dear kishorkamble,

We fixed this error, which happened in another model (Aficio MP-5500), by configuring two options:
1. Activating SNMP protocol. Menu Configuration -> Network -> IPv4
2. Activating RSH/RCP protocol. Menu Configuration -> Network -> SNMP

I hope it may be useful.

Yours sincerely,

Bruno Coutinho

Posted on Feb 07, 2012

  • Anonymous Apr 04, 2013

    dear where i can find this menu

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Ethel Wynn

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I have been pulling my hair for three months trying to fix this. I installed McAfee and this is controlling my Windows Firewall. Disable the firewall long enough to scan what you need, then turn the firewall back on. This is the ONLY thing that worked. I am going to reset my firewall to allow Windows, not McAfee, to control the firewall settings. Hope this helps, it helped me.

Posted on Oct 13, 2014

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  • 124 Answers

You have to just replace your cartridges.It show the error because the cartridge has a problem.

Posted on Feb 07, 2011

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