Question about Dyson DC25 All Floors Bagless Upright Vacuum

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There is no suction in the wand and now I cant get it to go back in

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Posted on Jan 02, 2017

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SOURCE: hi my dyson dc18 has great suction from wand but

My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

Posted on May 23, 2010

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1 Answer

Poor wand suction


your cyclone assembly may need to be striped down and cleaned also remove the exhurst filter located under the bin.

Oct 15, 2013 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Suction only coming through the wand when its replaced its not switching back to the upright. I have a dyson DC28 animal


Hi there, it's Jack at Dyson.

I'm sorry to hear your DC28 doesn't seem to be working correctly. It sounds as though the change-over valve may be jammed - this diverts the suction to the hose when you remove the wand, and back to the cleaner head when you replace the wand on your machine.

You may find a blockage is jamming the valve - you can check for this using our online Support guide:

http://content.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

If you can't find any obstructions, please get in touch with us directly as we'd appreciate the opportunity to provide further assistance. If you email us at askdysonUS@dyson.com, we'll be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Nov 29, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

It wont pick up using the wand


There might be a few things you can try.
First, does the vacuum have a dial or control to turn the suction to the wand? If so, make sure you've set or turned this so that the wand suction is activated.
Second, most wands have a suction control vent. If this has been uncovered, the suction will not work efficiently. Look near the area where the wand connects to the vacuum and see if you can locate the suction control vent. There should be a plastic partial ring that can be moved to cover or uncover the hole.
I hope this helps. If so, please come back and rate my solution!

Jun 06, 2011 | Bissell Vacuums

1 Answer

When the dyson is turned on the suction goes to the wand when you tip the beater down you do not have as much suction you cant pick up lint.


The Dyson system is designed to operate the hose with the handle in the upright position. When the head is tipped down (floor vacuum position) it closes the opening to the hose/wand

Nov 01, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

6 Answers

Hi my dyson dc18 has great suction from wand but when you got to use the vac for floors little suction but wand still got suction even while vacuming floors is it suposed to stop suction from wand


My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

Apr 03, 2010 | Dyson DC18 all floors Bagless Upright...

1 Answer

A Dyson dc 17 Animal and the wand/hose has lost suction


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.

For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Jan 30, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

No suction on wand of Dyson DC14 Animal


Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Lack of suction in hose


That popping sound is the bleed valve activating - it indicates that there is a blockage in the machine somewhere, probably in the wand if you're saying that there is no suction in the wand.

- Take the wand off the back of the machine - press the two gray buttons to separate it from the hose - hold the wand in the air and look through it - if you can't see the light coming through the other side there's a blockage in the wand - taka a long object like a meytal hanger and remove the blockage.

If that's not the problem, call the Dyson helpline for further troubleshooting, they know what they're doing.

Jun 18, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

2 Answers

No wand suction


  1. i cleaned out my fanton and no suction in wand and still whistles

Aug 17, 2008 | Fantom Vacums XT450K Upright Vacuum

2 Answers

Hose Collapses When I Try to Use Wand


Hi Both.

Ok you have A blockage, Remove flexi hose completly from rear of machine & completly remove wand & handle from the hose.

Now check flexi hose for obstruction if none present move on to the wand & hanndle look down through tha wand for any obstruction look very carefully where the plastic handle meets alloy tube there is A slight bend here often A coin gets stuck here & flips accross to block oppening when you try to use wand.

If you cant see anything coin etc put hose back on machine & switch on there should be good suction from the flexi hose,
Now with machine still switched on push alloy pipe back on if the hose suddenly pulls back & there is poor or no suction you definately have A coin stuck at the bend.

You will need A broom handle or other long solid pole to hit it out.
http://dysonmanuals.llc.nu/

Aug 03, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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