20 Most Recent Dyson DC18 all floors Bagless Upright Cyclonic Vacuum Questions & Answers

check for clogs here a video on ehat to check aplies for all ;) check on youtube

Dyson DC18 all... | Answered on Sep 22, 2017

Turning Your Electricity On and Off
Try the instructions on the attached link

Dyson DC18 all... | Answered on Sep 17, 2016

My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

Dyson DC18 all... | Answered on Aug 24, 2015

I haven't much experience of Dyson cleaners but I believe if there is no suction at the end of the wand when it is being used with tools there will be the same absence of suction when the wand is in place for use as an upright.

If that is so perhaps it is time to service the filters. I suggest you refer to the instruction manual.
It is possible the hose is blocked and needs rodding out.

Dyson DC18 all... | Answered on Feb 25, 2015


Dyson DC18 all... | Answered on Dec 21, 2014

You need to replace the power switch. Call the Dyson Helpline - they'll let you know where the closest authorized repair dealer is in your area. The repair dealer will inspect the power switch and replace it for you.

Dyson DC18 all... | Answered on Sep 14, 2014

they don't do a repair manual go to link below

Dyson DC18 all... | Answered on Aug 19, 2014

Hi there, it's Jack at Dyson.

Like most Dyson upright vacuums, DC18 is engineered to divert suction to the hose and wand automatically when it's standing in the upright position. If your DC18 doesn't seem to have suction from the wand when standing upright, you may have a blockage in the hose or wand. Please follow the steps shown in our online Support guide to check for this: http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no/remove-the-wand-from-hose

It's also a good idea to give the filter a wash - in normal use, this should be done at least once every 3 months as shown in the video below. Use cold water without detergent, and allow at least 24 horus for the filter to dry completely before replacing it.

I'm confident following these steps will resolve the issue. However if you'd like any further guidance from our experts after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Dyson DC18 all... | Answered on Jul 29, 2014

Hi, it's Cindy from Crucial Vacuum.

It is possible to replace the DC04 switch. Unplug your vacuum and remove the cyclonic assembly on your vacuum. Using a screwdriver, unscrew the switch cover. You may need to shimmy the switch cover off then the old switch is easily removed from its connectors and the new switch can be connected. Screw the cover back on and place the cyclonic assembly on and your done!

You can purchase direct your replacement switch from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com viewers, use code: FIXYA10


I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Cindy Yuk
Crucial Vacuum Customer Care

Dyson DC18 all... | Answered on Apr 28, 2014

Hi Joei, it's Jack at Dyson.

DC18's hose should clip back onto the machine without difficulty. It just pushes into place, and you should hear and feel a click as it locks securely. You might find the tips in our Support guide useful: http://www.dyson.com/support/dc18/dc18-allfloors/diagnosis-root-menu/dc18tilterwashvid/flo-dc18-gen-wand-suction/flo-dc18-gen-wand-suction-main/flo-dc18-gen-remove-the-wand-from-hose/redirect-to-flo-dc18-gen-check-the-hose/flo-dc18-gen-check-the-hose

If you'd like further guidance on reattaching it, please give the Dyson customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA), or 1800 239 766 (AU).

Dyson DC18 all... | Answered on Jan 23, 2014

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