Dyson Vacuums - Recent Questions, Troubleshooting & Support

You may need new filters or have a clog somewhere causing it to overheat and shut off.

Dyson Vacuums | Answered Yesterday

i have read here on fixya about to many problems with dyson vac of all kinds. id never buy one knowing all that. the commercials they show on tv are great arent they? im not convinced that they are any good or better than any other vacs at this point.

Dyson DC07... | Answered 2 days ago

I found a good deal on ebay. Didn't want to pay Dyson's battery price.
I love my Dyson handvac. I'm very happy to have it back again! The new battery solved the problem.

Dyson DC16 Root... | Answered 2 days ago


Dyson Vacuums | Answered 2 days ago

Hi Mike, it's Jack at Dyson.

Our cordless vacuums including DC44 Animal now include a fixed battery which is not designed to be removable in everyday use. As DC44 offers a runtime of up to 20 minutes of high, constant suction, we've found Dyson owners don't usually need an additional battery to complete cleaning tasks.

The battery is removable if it ever needs to be replaced, but we would advise against attempting to swap the batteries in normal use as the machine isn't designed to be used in this way.

For further advice I'd encourage you to contact our Support team directly - you can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Dyson Online Customer Support

Dyson DC44... | Answered 2 days ago

Weak battery. Unable to recharge completely.

Dyson Vacuums | Answered 2 days ago

utter rubbish
fixya site is not for this
get a life

Dyson Vacuums | Answered 3 days ago


Thanks for making contact and I'm sorry you're having difficulty.

I would suggest that this is a blockage of some kind as the pulsating is caused by a lack of airflow (the motor is protecting itself by pulsating and then ultimately cutting out).

I would recommend looking at the following video which will take you through a methodical way of checking this. The model in the video is a DC59 but applies to most cordless models:

Furthermore, I would check the bin inlet to make sure that the one-way door/flap is not jammed as this also can cause the problem.

If you continue to have difficulty, please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

Best wishes


Dyson DC59... | Answered on Feb 12, 2018

In the inlet pipe, there is a small valve that can get jammed shut with debris this causes them to pulse start, stop, start, stop, and so on. Ensure this is floating free, not jammed shut, it works purely on gravity... The other possibility is the cyclone needs cleaning. Remove the filter and check no dirt is lodged there. Remove the top torx screws and keep them safe. Carefully remove the top check for damaged seals gaskets etc (this can cause a malfunction). Again keep safe. The cyclone can then be inspected for dirt and dust clogging holes and airways. Clean thoroughly and reassemble, make sure all components are dry if they have been washed to clean them. Hopefully, this will restore the machine to working order

Dyson Vacuums | Answered on Feb 10, 2018

I believe you have to replace the canister if the latch is broken

Dyson Vacuums | Answered on Feb 09, 2018

It appears the cord to the motor is shorting when in a stretched position

Dyson DC17... | Answered on Feb 08, 2018

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