Question about Dyson DC44 Animal Cordless Vacuum
Posted by Anonymous on
DC35 has been around for a long time and hasn’t been sold for years. If the charger light isn’t coming on then there is a fault with the charger cable. If you contact Dyson they will ship you a replacement free of charge under your 2 year warranty.
Posted on Feb 09, 2019
SOURCE: DC35 won't charge
I'm sorry to hear you're having difficulties with your DC35. In order to determine whether the machine, battery or charger is at fault, we'll need to run through some troubleshooting over the phone with you. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
We'll look forward to helping resolve the issue for you.
Dyson Online Customer Support
Posted on Jan 09, 2012
SOURCE: Handheld Dyson DC16 red charging
Sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We look forward to hearing from you.
Dyson Customer Service
Posted on Aug 02, 2011
SOURCE: dyson 18 losing suction
Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.
Posted on Aug 12, 2009
SOURCE: Not holding charge
Ok, folks.. I just posted my own problem with the battery not holding it's charge..but, we fixed it ourselves.. take the motor loose from the canister , remove the filter and in the back are two contacts.they are two screws at the bottom one on each side... get out your pencil with a GOOD eraser and clean those contacts!..clean around them both and the contact (silver spot at the bottom) and you're good to go!!
Posted on Oct 23, 2009
SOURCE: my dyson handheld charges fully,
Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to replace the battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.
Posted on Nov 11, 2011
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