20 Most Recent Dyson DC25 All Floors Bagless Upright Vacuum Questions & Answers


This is a guess but I have experienced it on other vacuum cleaners I have owned.

Check the hose that connects the at the base for breaks. Not just the easy to disconnect one connected to the wand, the one that goes into the head, if you are sure there are no blocks I can only imagine this being a possibility

dyson does offer a 5 year warranty if you have not past this age it might be worth sending out.
Stinks having issues with such expensive devices.

Dyson DC25 All... | Answered on Sep 21, 2017


I would suggest getting a new filter. In my experience washing this type of filter can clog the pores so air can't pass through. I prefer to blow them out with a compressor. I would replace them at least once per year.

Dyson DC25 All... | Answered on Sep 07, 2017


Take the HEPA filter out of the ball. Run the machine without it and see if it quits. My guess is that it will. You can get some scissors and cut the rubber seal off the filter and re-install it and you squeal is gone.

Dyson DC25 All... | Answered on Aug 08, 2017


Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC25 All... | Answered on Mar 26, 2017


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC25 All... | Answered on Mar 05, 2017


Hello, this is Ava with Think Crucial.

If your vacuum doesn't turn on, make sure that plug is fully inserted into a fully functional electronic outlet. If it still not turning on after verifying this, it could be that the power switch is malfuntioning. You may need to replace the power switch by opening up the handle of your vacuum. I suggest to refer to your manual on how to replace the power cord or contact Dyson for troubleshooting steps. 1-844-679-1647

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC25 All... | Answered on Mar 05, 2017


It appears that others have the same problem. Have a look at the videos.



Repair replace stabiliser assembly on Dyson DC 25 Google Search

Dyson DC25 All... | Answered on Jan 23, 2017


Here is a site with an exploded diagram and parts list if it help: http://www.partswarehouse.com/Dyson-DC25-Upright-s/3887.htm

Dyson DC25 All... | Answered on Jan 06, 2017


It could be the upper switch, lower switch, belt or motor. The motor will not run if either switch or the motor is bad, if the belt is broken you can hear the motor turning.

Dyson DC25 All... | Answered on Jan 03, 2017


Something is binding up not allowing it to pivot freely. It may be wear or something broken or stuck in there. The only way to determine what it is causing the problem is to analyze each part while moving the uandle back and forth. It could be multiple isssues and may require a qualified Dyson technician.

Dyson DC25 All... | Answered on Jan 03, 2017


If you have no suction and the main motor is not running it may be your motor needs replaced.

Dyson DC25 All... | Answered on Jan 03, 2017


switch is bad replace --send into a repair shop or order replacement

Dyson DC25 All... | Answered on Dec 14, 2016


this is the problem the pin as come out of the groove

Dyson DC25 All... | Answered on Nov 24, 2016


if it started after you cleaned the filters, it is because when you smack the filter that is in the ball like they tell you to, it pushes the gasket in so air can sneak past it. take it back out and pull the rubber gasket away from the filter so there is about 1/16-1/8" away all the way around, then put it back in. it will seal it and stop.

Dyson DC25 All... | Answered on Oct 25, 2016


If the tubes work, but the floor cleaner part does not suck, then the channel leading to the compressor is blocked. There is quite a narrow channel leading away from the floor brushes that is prone to blocking. Try unscrewing the base to allow you to see up this channel, and scoop out any material that is jammed there- a piece of bent wire clothes hanger is good for this. Form a small hook on the end and probe away.

Dyson DC25 All... | Answered on Oct 16, 2016


The lamp may have to be replaced.

Dyson DC25 All... | Answered on Oct 08, 2016

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