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The error is Fuser cam position not found. Have you tried reseating the fuser? Does the fuser make any loud sounds? Based on the error message, it could either be the fuser, or the system board.
E000001-0002 refers to the fuser assy either getting to hot or not hot enough. Fuser error codes cannot be reset by power cycling the machine even though that is what the display tells you to do. In order to reset the fuser error code you must enter the service mode & reset the code. To enter the service mode:
press"Additional Functions" button (looks like a picture of a head with a star inside)
press the #2 and #8 at the same time (simultaneousley)
press "additional functions" again
The display should show a choice of
copier,feeder,sorter,fax,or board service modes
Select copier
select clear
select ERR
press OK
Turn power off & back on.
****IMPORTANT****
After clearing error stay at the machine to see if it comes to ready. The fuser assy can reach 139 degrees C.(Water boils @ 100C) The error can only be cleared through the service mode because a technician should inspect the fuser to verify there is nothing faulty that could possibly start a fire. If you enter the service mode & clear the error, power cycle the machine & during warm up the machine throws a code again- turn it off, unplug it & call a tech for fuser repair.
Good Luck!! I can be reached @ [email protected] if you have any questions.
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