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Question about Samsung CLP-610ND + Demo Laser Printer

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MP Tray Paper Empty

I have a Samsung MP CLP-610ND printer, I am getting "MP Tray Paper Empty" error message and the printer is not printing.

Can you help with this problem?

Posted by denise_scarb on

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7 Answers

Anonymous

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"MP" tray is refering to the top fold down tray on the front of printer (bypass tray) You might load paper in the bypass and see what it does?

Posted on Aug 18, 2009

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Scott

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Check that the page size in your application is set to the same size as the paper tray in the printer. e.g. make sure their both set to A4 or whatever size is relevant for your country of origin.
Most printers will default to the MP tray if the page sizes don't match.
Regards.

Posted on Oct 04, 2014

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Dave Wilcox

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I have had a similar problem with M2825DW version of the Samsung printer. It seemed that once the "empty paper tray" warning has been set it only goes away once a sheet has been successfully printed via the bypass tray. When happen to me nothing else cleared the fault!

Posted on Sep 13, 2014

Everett Lin

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Hello sir; Check the paper tray, when you close it dose the tray lifting up, on the tray both side, I believe there have two little wheel when slide in it will push this two wheel to lift up the paper, check it up dose it cloke.

Posted on Aug 18, 2009

David Hughes

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Go into Windows settings, devices, printers. Select correct printer and choose printing preferences. Click "paper tab", then choose "paper source" and choose either "auto select" or "Tray 1" . Then click "advanced". Choose "Tray1" for " load first page from".
click save and exit

Posted on Oct 23, 2021

rhhosking

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Samuel A pointed me in the right direction, but I had to do more to fix the problem on my ML-3312ND. For some reason, the menu setting for Tray 1 (the main paper tray) paper had been changed from "Letter" to "Legal". No idea how that happened, and Tray 1 isn't big enough for Legal paper.
This caused a problem when I went to print a Letter size document, because the printer was set for Legal paper in Tray 1. So, it automatically switched to the MP tray for manual insertion of a Letter Size sheet.

Here's how I fixed the problem:
1. Press the Menu Button
2. Scroll right to "3. Paper" and OK
3. Scroll right to "Tray 1" and OK
4. Press OK for "Paper Size"
5. Scroll left or right to "Letter"
6. Press OK, and exit menu.

Now everything works perfectly, as before.

Posted on Dec 28, 2018

Samuel A

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Press menu button in control panel
Go to: 3. Paper source
Press: ok
Select: Mp tray
Press ok

Posted on Feb 14, 2018

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