Check that the page size in your application is set to the same size as the paper tray in the printer. e.g. make sure their both set to A4 or whatever size is relevant for your country of origin.
Most printers will default to the MP tray if the page sizes don't match.
I have had a similar problem with M2825DW version of the Samsung printer. It seemed that once the "empty paper tray" warning has been set it only goes away once a sheet has been successfully printed via the bypass tray. When happen to me nothing else cleared the fault!
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: MP Tray Paper Empty
Hello sir; Check the paper tray, when you close it dose the tray lifting up, on the tray both side, I believe there have two little wheel when slide in it will push this two wheel to lift up the paper, check it up dose it cloke.
Go into Windows settings, devices, printers. Select correct printer and choose printing preferences. Click "paper tab", then choose "paper source" and choose either "auto select" or "Tray 1" . Then click "advanced". Choose "Tray1" for " load first page from". click save and exit
Samuel A pointed me in the right direction, but I had to do more to fix the problem on my ML-3312ND. For some reason, the menu setting for Tray 1 (the main paper tray) paper had been changed from "Letter" to "Legal". No idea how that happened, and Tray 1 isn't big enough for Legal paper. This caused a problem when I went to print a Letter size document, because the printer was set for Legal paper in Tray 1. So, it automatically switched to the MP tray for manual insertion of a Letter Size sheet.
Here's how I fixed the problem: 1. Press the Menu Button 2. Scroll right to "3. Paper" and OK 3. Scroll right to "Tray 1" and OK 4. Press OK for "Paper Size" 5. Scroll left or right to "Letter" 6. Press OK, and exit menu.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The MP tray is the fold down 50 sheet tray that is built in to the front door of the Samsung ML-3712. It is usually used for thick papers, letterheads and unusual sized paper.
Sometimes people mistake the 250 sheet cassette tray that slides underneath the printer for the MP tray.
If you want to print on plain paper in your cassette tray and you keep getting this message.
1. cancel all print jobs
2. try printing a new document ( you can make a new word document with just one line)
if that works
Usually one of the settings in the print job you are printing will be out of specification ( could be too small margins) and the printer will be trying to feed from the MP tray
If the new print job doesn't work, the problem is likely in your default printer settings/properties
"MP tray" refers to the manual paper tray. This is the common setting for most word processors whenever printing media other than paper. This message will come not only for labels, but for transparencies, card stock, envelopes, etc. The reason for this is that the manual paper tray is designed to provide a straighter paper path that helps preventing your labels from peeling inside the unit. Therefore, I do not recommend placing them in the regular paper tray. Take note that you should also check that the labels purchased specify they are meant for laser printer or copier. Regular labels, or labels designed for inkjet printers will surely come off inside your printer and cause damage that the warranty will not cover.
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
Its asking for you to put some paper in the tray at the side of the printer. There is a small hatch on the right hand side which will turn in to a paper tray when pulled open. Put in the paper and it will print. You will then have to disable that tray to prevent it happening again.