Samsung Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

To print a duplex page, follow these steps:
  1. Go to Device and Printers. ...
  2. Right click on the printer, then select Printer Preferences. ...
  3. Below Double-Sided Printing select Long Edge or Short Edge depending on preference. ...
  4. Click Apply and OK to save the changes.

Samsung Office... | Answered on Mar 28, 2020

This error is caused by a counter inside your printer not being correctly reset when the new belt is installed. To fix this problem follow the steps below: Press MENU then #1934. Use the arrow keys to navigate to the Tech menu (this is different to the User Mode)

Samsung Office... | Answered on Mar 25, 2020

I searched the internet using to see if I could locate support information for this printer.

The following link mentions software but didn't show how to troubleshoot the printer for that problem.

Samsung Office... | Answered on Mar 07, 2020

Link to Service Manual above for the ML4510ND model.

Quoting from link above:

Code: C3-1312
  • Display:Imaging Unit Failure: #C3-1312. Install imaging unit again.
  • Description:Toner sensor is defective. The machine can't detect the sensor signal in the imaging unit normally.
  • Remedy:1) Install the genuine samsung imaging unit. 2) If the imaging unit is already installed, check the following. • Reinstall the toner cartridge and imaging unit. • Check if the CRUM connector is normal. • Turn the machine off then on.

Another link to check, page 4-40:

Samsung Office... | Answered on Mar 06, 2020

Uninstall all drivers in USB and CD-ROM!
Restart system..
Start fresh installation.

Samsung Office... | Answered on Mar 04, 2020

Samsung Printer ML-4550N SMPS FAN LOCKED ???
What is this problems???

Samsung ML... | Answered on Mar 03, 2020

What support do u want, not very clear

Samsung Xpress... | Answered on Feb 23, 2020

how enter techmode os scx-4300 lazer printer

Samsung SCX-4300... | Answered on Feb 15, 2020

Samsung Office... | Answered on Feb 12, 2020

scanner matrix is burned out, replace the matrix

Samsung SCX-4300... | Answered on Feb 08, 2020


Samsung Office... | Answered on Dec 16, 2019

Contact Samsung directly to inquire.

Samsung Office... | Answered on Dec 16, 2019

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