Xerox Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


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Solutions for : Counts up Until the FF Message is Displayed on the Bustled Controller
Solution : Power OFF the Machine, Wait 60 Seconds, and Then Power ON
CAUTION: Only use the ON / OFF button to power the machine OFF and ON. Damage may occur to the machine if power is interrupted by other means.

NOTE: Some problems can be resolved by powering the machine OFF and ON. Any incomplete jobs in the queue will be lost.



  1. Power OFF the machine by pressing the [ON / OFF] button located on the right side of the Front Panel.



    doc250-pwr-secondary.jpg


  2. Wait approximately 60 seconds.


  3. Power ON the machine.


http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=138,E=0000000000016146810,K=7709,Sxi=0,Case=obj(26497)

Xerox DocuColor... | Answered on Feb 28, 2020


Xerox 5775 the folt is machine speed invalid error

Xerox Office... | Answered on Feb 27, 2020


Hello, i sell the pws laptops, this is the complete list of all the printers that it have installe:
EDOC BROWSER (OMNI BROWSER)
-1010 DIAGNOSCTICS
-1065 NVM TOOL
-1090 NVM TOOL
-2101 DIAGNOSTIC
-4110 PWS DIAGNOSTIC TOOL
-4112/4127 SW TOOL
-4590 PWS DIAGNOSTIC TOOL
-4594 PWS DIAGNOSTIC TOOL
-5065 NVM TOOL
-5090 NVM TOOL
-5100 NVM TOOL
-5100 ELECTRONIC SERVICE LOG
-5365 NVM TOOL
-5800 ELECTRONIC SERVICE LOG
-5800 CALL FLOW
-5800 NVM TOOL
-6100 SCP, CONFIG DB
-6135 SCP,CONFIG DB, SCP
-6180 SCP, CONFIG DB
-700CP, NVM ACCES/SW TOOL
-D135 NVM TOOL
-DC2045 EPC DIAGNOSTIC
-DC2060 EPC DIAGNOSTIC
-DC220/230 ALTERNATE BOOT, DATA MAN, ELECTRONIC SERVICE LOG
-DC2240/1632 DIAGNOSTIC
-DC332/340 ALTERNATE BOOT
-DC332/340 DATAMAN
-DC332/340 ELECTRONIC SERVICE LOG
-DC3535 DIAGNOSTIC
-DC420/440 ALTERNATE BOOT
-DC420/440 DATAMAN
-DC420/440 ELECTRONIC SERVICE LOG
-DC5000 PWS DIAGNOSTIC TOOL
-DC5252 EPC DIAGNOSTIC
-DC6060 EPC DIAGNOSTIC
-DCS20 SOFTWARE UPLOAD
-DCS20 TTY
-DCS35 2 X 40, SOFTWARE UPLOAD, TTY
-DCS40-65 ALTERNATE BOOT, DIAGNOSTIC, ELECTRONIC DOCUMENTATION, ELECTRONIC SERVICE LOG
-DOCU NVM TOOL
-DOCU12 DIAGNOSTIC
-DOCUCOLOR 242/252/260 SW DOWNLOAD TOOL
-DOCUCOLOR 250 PWS DIAGNOSTIC TOOL
-DT135 NVM TOOL
-DT65 DP65 SCP,CONFIG DB, DIAGNOSTIC, DOCUMENTATION, ELECTRONIC SERVICE LOG
-WORKCENTRE 7132 SW DOWNLOAD TOOL
-WC 7232/7242 SW DOWNLOAD TOOL
-WC 7346 SW DOWNLOAD TOOL
-WC 7328/7335/7345 SW DOWNLOAD TOOL
-WC M24 DIAGNOSTIC
-WCPP DIAGNOSTIC
-XC550_560 NVM ACCES/SW DOWNLOAD TOOL
-PRODUCT UPDATE LINKS:
-EFILE DOWNLOAD INSTRUCTIONS
-MY PRODUCT UPDATE LINKS
-BUSINESS READY FINISHER
-COLOR C60,C70 PRINTER FAMILY
-ENGINEERING SYSTEMS,721P,6622,8855
-ESPRESSO BOOK MACHINE
-MISCELLANEOUS
-VERSANT 2100 PRESS FAMILY
-WIDE FORMAT IJP 2000
-WORKCENTRE 5890 FAMILY
-WORKCENTRE 5945,5955 FAMILY
-WORKCENTRE 7220,7225 FAMILY
- WORKCENTRE 78XX
my whatsapp is +52 1 664 133 7404
I accept paypal.

Xerox WorkCentre... | Answered on Feb 26, 2020


Someone printing a web page or a document with text/image that the machine does not recognise. Delete the job from the server or PC from where it is being forwarded to the machine then power on machine. If the job is stuck on the machine queue then power on and as soon as the print job appears in the queue on the machine you need to deleteit. May have to log in as admin.

Xerox Phaser... | Answered on Feb 22, 2020


try a different toner cartridge. sounds defective cartridge'

Xerox Office... | Answered on Feb 17, 2020


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Xerox Office... | Answered on Feb 13, 2020


Thank you for reading the At Your Service blog. Please make sure the machine is plugged into a dedicated outlet with no surge protector or power strip. If the problem continues in a dedicated outlet then turn the machine off and unplug the network cable. Turn the machine back on with the network cable still disconnected. If the machine comes on properly then there is an issue with the network. If it still loops consider contacting consider contacting your local support centre for additional assistance.

Xerox Office... | Answered on Feb 11, 2020


Try this link:

https://www.support.xerox.com/en-us/article/en/1671249.html

Xerox Office... | Answered on Feb 08, 2020


Try this link:

https://www.support.xerox.com/en-us/article/en/1553408.html

Xerox Phaser... | Answered on Feb 08, 2020


Try this link:

https://www.support.xerox.com/en-us/article/en/1551565

Xerox Phaser... | Answered on Feb 08, 2020


Hi this is mani please support me my problem workcentr 7345 wil come 024-360 how clear the problem please help 3

Xerox Office... | Answered on Feb 08, 2020


Goto the Xerox.com website.
Sorry,
Good luck.

Xerox Workcentre... | Answered on Feb 08, 2020

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