HP Photosmart 2575 All-In-One InkJet Printer Logo

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Anonymous Posted on Jun 18, 2014

My 7525 does not print in black other colors are OK. black ink outside the cartridge

5 Related Answers

pdxcop

  • 1 Answer
  • Posted on Dec 01, 2008

SOURCE: Print in black ink only

If you know how to find printer preferences, then open it and look for the "print in greyscale" option and click on the dropdown arrow on the right. "Black ink only" is an option.

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ipi4u

  • 3 Answers
  • Posted on Dec 03, 2008

SOURCE: hp officejet 4215 all in one printing very light black ink, new cartridge

you must change your printer settings to the default settings.

Anonymous

  • 19 Answers
  • Posted on Aug 24, 2009

SOURCE: hp psc 750 won't print with new color ink cartridge

To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.


Hope this help. Please Rate My Response! Thanks!

Anonymous

  • 53 Answers
  • Posted on May 12, 2010

SOURCE: Installed a new HP black ink cartridge; the

First print a self test page on the printer and check if you have black print on it or not.

To do that Go to your printer :-

Press Setup button -->Go to print report-->hit ok--> use arrow keys and choose the self test page.--> hit ok.

If you have the self test page fine then try to make a black copy from the printer.

Put a black font printout on the scanner glass facing downwards. Press copy black

Check if you have the black ink working.

If yess then there is some thing on the system you are doing wrong. May be the printer properties needs to be set or some settings needs to be checked.

If no then try to clean he ink cartridge and try to align the cartridge on the printer.

To align Do this

Press setup-->use arror keys to navigate to tools -->and choose the option align cartridge or align printer.

If you do not find the option in the tools option try looking for it in the print report...

On the computer Go to printer under control panel and right click on the printer and go to print prefernces --> go to the TAB called colors and under color options -->choose print in greyscale--> and under that choose the Black only option. --> hit apply and then hit ok.

Now try printing..!

Let me know if any of these steps works....

Testimonial: "I performed all of the diagnostic tests. Ther black ink still does not appear on any copies. I should say it is a very faint grey and it fades to nothing when printing a full page letter. I need to find whether the ink flow from the cartgridge to the print head is clogged and how to flush it. The printer is less than 6 months old, but was not used for over 2 months."

Michel Smith

  • 1218 Answers
  • Posted on Sep 09, 2010

SOURCE: My printer is not printing

You need to take it a couple steps further after your test print. Sounds like your print heads need cleaning or your cartridge may need aligning. It’s best to do this each time you install a new cartridge. for more information….... http://en.kioskea.net/forum/affich-40171-printer-not-printing-black

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Related Questions:

0helpful
2answers

Can I change to 95 tricolor for a black ink cartridge,,,,we never do any color printing

It won't recognise the black cartridge in the printer and may even throw an error code. Use the black and white option setting for printing.
1helpful
1answer

When I print from the internet my copy prints my color comes out a different color I think it might be my black ink is off I have a dell 946 all-in-one printer.

Are you using Dell Series 5 ink cartridges?

Can you copy a document under the glass? Black & White and color? Do they look ok?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick
0helpful
1answer

Mfc 5860 red printing green - already checked print levels. all are fine.

1. Confirm that the colors are incorrect by printing a Print Quality Check Sheet

a. Press INK.

b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

The machine will generate the Print Quality Check Sheet.

2. The LCD will ask "IS QUALITY OK? 1. YES 2. NO"

a. Press STOP/EXIT to return to the "Date and Time" display.

3. Evaluate the Print Quality Check Sheet.

On the Print Quality Check Sheet each of the four colors is represented by a slanted square pattern made up of 96 individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

NOTE: Cyan is the light blue color and magenta is the pinkish color.

a. If the colors on the Print Quality Check Sheet do not match the sequence listed above then the ink cartridges are most likely installed in the wrong order. Continue to STEP 4 to resolve this.

4. Open the Ink Refill cover.

5. Open the cartridge covers of the colors that do not appear in the correct order.

6. Remove the cartridges and reinstall them in the correct slots. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover.

7. Run a "Setup Purge". A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. One or more of the ink cartridges may run empty during this process. If they do, replace the empty cartridge with a Brother Genuine Ink Cartridge before continuing the process.

a. Press MENU - BLACK START - MENU. The LCD will display Maintenance.

b. Press 7-6, The LCD will display CLEANING ALL

c. Press 6, the LCD will display eINIT__P ALL

d. Press the RIGHT ARROW key until one of the colors that was installed incorrectly is displayed. i.e. eINIT__P CYAN.

e. Press the BLACK START Key.

  • After the machine completes the Setup Purge it will return to the Standby Display.

8. Print another Print Quality Check Sheet

a. Press INK.

b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

9. The machine will generate another Print Quality Check Sheet.

a. If all four colors printed correctly the issue is resolved.

b. If one or more of the colors are still not printing in the correct order repeat STEPS 4 - 8.

0helpful
1answer

WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR

This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

2helpful
1answer

I have been told my printhead is malfunctioning. Can I clean it myself?

You can look in thr user guide or printer help for Troubleshooting and Routine Manteinance.Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing in the Software User's Guide on the CDROM.Make sure that your ink cartridges are fresh. The following may cause ink to clog The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.) The ink cartridge was in your machine over six months.The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper.
CLEANING:
Press Ink.
Press a or b to choose Cleaning.
Press OK.
Press a or b to choose Black, Color
or All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.

Checking the print quality
If faded or streaked colors and text appear on
your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
Press Ink.
Press a or b to choose Test Print.
Press OK.
Press a or b to choose
Print Quality.
Press OK.
Press Color Start.
The machine begins printing the Print
Quality Check Sheet.
Check the quality of the four color blocks
on the sheet.
Is Quality OK?
1.Yes 2.No
Do one of the following:
If all lines are clear and visible, press
1 to choose Yes, and go to step j.
If you can see missing short lines as
shown below, press 2 to choose No.
The LCD asks you if the print quality is
OK for black and three colors.
Black OK?
1.Yes 2.No
Press 1 (Yes) or 2 (No).
The LCD asks you if you want to start
cleaning.
Start Cleaning?
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print
head.
After cleaning is finished, press Color
Start.
The machine starts printing the Print
Quality Check Sheet again and then
return to step e.
Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
color.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service
0helpful
3answers

I recently replaced the black ink cartridge and do not wish to use the colour cartridge. However, the printer still keeps flashing the critically low level of my colour cartridge and does not print.How can...

Many printers always use a small amount of each color even if you are only printing black, to prevent the color nozzles from drying out and getting clogged (and, it forces you to buy more ink, which is a profit center for printer manufacturers)

For this reason, some printers will not work if ANY of the cartridges are empty.

It should work again if you replace the color cartridge. Make sure to select "black ink only" or the option to print in black and white or grayscale to minimize color ink usage. It may still use a little, but that's OK.
0helpful
2answers

Color printing

You risk you ruined the cartridge with alcool.
0helpful
1answer

No text

Check that your black ink cartridge has ink inside, eventually try a new cartridge , as ink may have dried up in old cartridge.
If you use a new cartridge ensure you removed cellotape from cartrige.
If cartridge is ok, then it is printer nozzle/head for black ink.
In this case do nozzle check / head cleaning in printer tools a couple of times.
If problem persist you may need to check and clean printer's head with cotton and solvent.

regards
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