First print a self test page on the printer and check if you have black print on it or not.
To do that Go to your printer :-
Press Setup button -->Go to print report-->hit ok--> use arrow keys and choose the self test page.--> hit ok.
If you have the self test page fine then try to make a black copy from the printer.
Put a black font printout on the scanner glass facing downwards. Press copy black
Check if you have the black ink working.
If yess then there is some thing on the system you are doing wrong. May be the printer properties needs to be set or some settings needs to be checked.
If no then try to clean he ink cartridge and try to align the cartridge on the printer.
To align Do this
Press setup-->use arror keys to navigate to tools -->and choose the option align cartridge or align printer.
If you do not find the option in the tools option try looking for it in the print report...
On the computer Go to printer under control panel and right click on the printer and go to print prefernces --> go to the TAB called colors and under color options -->choose print in greyscale--> and under that choose the Black only option. --> hit apply and then hit ok.
Now try printing..!
Let me know if any of these steps works....
Testimonial: "I performed all of the diagnostic tests. Ther black ink still does not appear on any copies. I should say it is a very faint grey and it fades to nothing when printing a full page letter. I need to find whether the ink flow from the cartgridge to the print head is clogged and how to flush it. The printer is less than 6 months old, but was not used for over 2 months."
NOTE:
HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display.
Figure 2: Low ink level icon
When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge.
Method two: Check ink levels from the Windows computer
The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
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You offered some great diagnostic tests. However, the black still soes not come through. I tried the greyscale only option. Still to no avail. The printer is only about 6 month old. However, it sat without use for over two months. I think some ink has dried in one of the conduits between the print cartridge and the print head. I need to see if there is a flushing remedy to get ink from the cartrige to the print head. When printing puruant to your suggestion, I only get colored print - mostly red. Your help is appreciated.
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