We suggest you first remove all of the ink cartridges from the HP D7160 printer, then attempt the carriage un-jamming instructions as provided by the others above. If the jam still cannot be cleared then either the flex driver cable has a problem or the service station (below carriage assembly) is blocking carriage travel.
For advanced HP D7160 printer diagnostics specific to your printer model, please refer to 'HP Diagnostics Tests' .pdf file at the following Inkjet411 support site link: http://inkjet411.com/?page_id=1813
Please note that all Costco USA (all stores), Costco Canada/Mexico/UK (most stores), Fry's Electronics USA (all stores), Best Buy Canada (13 stores) support this ink cartridge series. Our network of retailers stand behind the product and performance - guaranteed. For store locations and details on ink refill pricing:
Costco USA Ink Refill Service (465+ stores):http://www.costcoinkjetrefill.com
Costco Canada Ink Refill Service (59 stores):http://www.ca.costcoinkjetrefill.com
Costco Mexico Ink Refill Service (35 stores):http://es.costcoinkjetrefill.com/
Costco United Kingdom (7 stores):http://uk.costcoinkjetrefill.com/
Fry's Electronics Ink Refill Service (34 stores):http://www.frys.com/ads/page51
Best Buy Canada (13 stores):www.geeksquad.ca/inkrefill
We also have ink refilling centers in many University stores across the USA & Canada, including:
Brigham Young University, Brigham Young University - Idaho, Cornell University, New York University, Queen's University, San Diego State University, University of Calgary, University of San Diego, University of Virginia and University of Wisconsin - Madison
Refill Store Map Locator:http://www.go2ris.com/
Just bring your ink cartridges into any of our authorized refill center locations. The in-store representatives (at either Photo/Electronics support center) are trained to refill over 300 different ink cartridge types from all the major manufacturers (i.e. HP, Epson, Canon, Lexmark and Dell) and can answer any additional questions you may have. It typically takes less than an hour to complete the refill from the time you drop the cartridges off. Our network of retailers stand behind the product and performance - guaranteed. All of our inks are Made in America and closely match original manufacturer's ink quality - we are sure you'll be satisfied with both color 'pop' and image longevity performance.
The RIS InkCenter - the power behind retail Inkjet Cartridge Refill Services: http://www.youtube.com/watch?v=e7tlmEexor8
Save Money. Save The Environment.
Customers who have questions regarding the use of refilled ink cartridges can visit http://www.inkjet411.com
or contact us directly at [email protected]
Alternatively, if a refill center is not close to you and you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/
as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only).